why i cant download a game even i have xbox gamepass

[-Unknown-] · Dec 22, 2020

i got xbox gampass last week, i open microsoftstore and sreach for halo reach but

when i was tried to download the halo reach but it keep crashing the microsoft store idk why, but for sometimes it said:"sorry,something went wring at last"

:)

TheDarkLord9817

Can you clarify? I cant read this with the spelling mistakes.

andersonpassos

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Reinstall the Gaming Services app on your Windows 10/11 device:

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device and try to install the game again.

andersonpassos

try running this tool:
https://support.microsoft.com/en-us/topic/use-t...

Eric Gauthier

I did this now when I open xbox it closes after 3-5 sec

i tried going into my app settings and repairing it

NutzlosAdmir

I cant connect to Xbox-Live and i dont know why.

I have Internet i can download games, updates... use twitch or youtube

but i cant connect to Xbox-Live and thats the reason why i cant download a Profile

So Sad

why i cant download a game even i have xbox gamepass