Why haven't I received a Vanilla cape yet? (Minecraft)

Paul543 · Feb 11, 2023

I've owned both editions of Minecraft for more than two years and I'm wondering if I will get a cape at all. I've been waiting for 4 months.

:)

Rostom L

Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here.

Just to confirm, those two Minecraft editions for PC are owned by a single Microsoft account of yours?

If so, you should be eligible for Vanilla Cape based on their FAQ page here https://help.minecraft.net/hc/en-us/articles/83...

If you still haven't gotten one, please reach out the Minecraft team directly by sending a ticket here https://help.minecraft.net/hc/en-us/requests/new

Paul543

Yes, I own both editions of Minecraft on one account. What would be a good category to put the ticket in?

Dericka

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. You'll be needing to reach Mojang support for this and submit a ticket. You can reach them here:

https://help.minecraft.net/hc/en-us/request/new...

Jonny306

Hello there!

My name is Jonny and I will be the Independent Advisor for Microsoft assisting you today!

First, thank you so much for contacting us regarding your concern. I do look forward to resolving this problem together!

Did you own both copies on a single account on PC?

uhqqoW

Support has told me that I am eligible, so i guess i'm just unlucky.

Why haven't I received a Vanilla cape yet? (Minecraft)