Why haven’t gotten the vanilla cape yet I bought both editions so why don’t I have it?

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this PokeCraft2009

The vanilla cape can take a while / months to appear finally in your account if you're eligible for it.

According to the official FAQ:

"We began rolling out the vanilla cape to eligible players on Wednesday, August 31st. However, these rollouts will continue into the coming months. Once it arrives, the cape should show up in your Dressing Room and Skin Customization menus automatically in both versions of the game. If you don’t see your cape, try refreshing the game by logging completely out and back in.

Note: The vanilla cape may not appear in both versions of Minecraft at the same time. If the cape appears in one game and not the other, give it some time, and it should eventually appear in your other version."

You can double check this and more here:

https://help.minecraft.net/hc/en-us/articles/83...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize but the waiting information depends on Mojang. As additional help, I wold recommends reaching out to them to validate your eligibility with the Vanilla Cape.

For your reference, you can check this link: https://help.minecraft.net/hc/en-us/articles/83...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hi SeatalWasTaken, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

In this situation, the best course of action is to contact Support.

I kindly ask you to speak with Minecraft Support.

Please enter this link:

https://help.minecraft.net/hc/request/new

I hope this helps.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this TYSONWASHERE

Sorry to hear that you didn’t received the vanilla cape yet. Don’t worry, if you’re eligible for it you should receive it. But according to Mojang, it can take a while (even a few months)

You can double check this and more here:
https://help.minecraft.net/hc/en-us/articles/83...

“We began rolling out the vanilla cape to eligible players on Wednesday, August 31st. However, these rollouts will continue into the coming months. Once it arrives, the cape should show up in your Dressing Room and Skin Customization menus automatically in both versions of the game. If you don’t see your cape, try refreshing the game by logging completely out and back in.

Note: The vanilla cape may not appear in both versions of Minecraft at the same time. If the cape appears in one game and not the other, give it some time, and it should eventually appear in your other version.”

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Quinten, click on the link below and check the conditions for eligibility.

Minecraft: Java And Bedrock Edition For PC Vanilla Cape FAQ

https://help.minecraft.net/hc/en-us/articles/83...

Minecraft Support

https://help.minecraft.net/hc/en-us