Why have I not earned anything in years?

HeatherPotter · Mar 19, 2017

I have been a member of your Xbox live rewards program for years and it seems that I have not earned any points at all for a very long time. What is wrong with my account? Where are my points?

:)

BOOBMYST · Mar 19, 2017

I Updated my billing info

A few more months have gone by since my last post and still my earned rewards have not been deposited into my Microsoft account. It's frustrating that I have around $70.00 worth of Microsoft points earned and I can't use them. I have had all the same information
for 10 years, I don't understand why the deposits would just stop working. Again If there is anything I can do please let me know otherwise please get this issue resolved for me. Thank you.

Mister Beep · Mar 19, 2017

I HAVE NOT EARNED A SINGLE CREDIT

Hey StoneThread,

If you're posting in regards to receiving credits through our Xbox Live Rewards program, I recommend starting out with our
Xbox Live Rewards page for information regarding the program. If you encounter any issues with the program, please be sure to create a post detailing the specific issue on our

Xbox Live Rewards Support forum.

Hope this helps!

XBLRewards8 · Mar 20, 2017

Hello Ravenous13,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

XBLRewards8

Hello Ravenous13,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

Mafivee

@ The OP - Who really cares what other people have. If they have earned theirs legit, good on them. Just because someone has over 100,000 doesn't mean anything as they have been earning achievements on a regular basis for years since launch and you (probably)
haven't. Sure, large GS people may have boosted and have a lot of time on their hands, but why does that concern you?

angelacastellani

what is really bothering me if i have gold also and yet i am not earning any reward points, everytime i login to reward page on xbox.com it just says signup for gold and i already have had gold for years now, it shows previous points i earned year ago but
its not showing any points for this year at all earned, and thats upsetting me why have gold if i cant even earn reward points. their website on xbox.com reward page is messed up so badly, they need to fix it, it keeps saying unlock for vip and when i click
it , it says signup for gold and i have had gold for long time.

Daft Badger

Not really.Other platforms will ban you outright if you are caught modding anything.

You can't be on the Insider program if you have had any enforcement action on your account within the past year which is why you were removed.

The rules are the same for everyone,no matter how many years you've been on xbox live.

If you want to earn those reset achievements again but legitimately then you will have to start a new account.

ScoobaSteve82

Multiple achievements in Forza 7 that noted Gem earned on screen that have shown up.

The gems that show up when you earn an achievement is just to note that it is a rare achievement. It doesn't have anything to do with gems earned through the Rewards program. In order to earn gems you either have to complete a challenge (which are listed
on the Missions page of the rewards site), complete offers, and you can can earn gems for every 1,000 gamerscore you earn and/or reaching new achievement tiers.

I have already recieved some for various achievements that have been done on there so why did I get those then?

Why have I not earned anything in years?