Why have I had this ban

Hello there!

My name is Jonny and I will be the Independent Advisor for Microsoft assisting you today!

First, thank you so much for contacting us regarding your concern. I do look forward to resolving this problem together!

Sadly no support team can assist with bans or suspensions.

It all depends on the suspension that was issued so because it's a community standards suspension, this can happen if you are using abusive behavior toward other players, uploading restricted images, etc.

Sadly once an appeal is issued, if it's denied, nothing more can be done as Microsoft verified and had a second look.

At no time will suspensions be issued without reason.

I do apologize but the decision is final

Please have a look at the Community Standards below:

https://www.xbox.com/etheA/legal/community-stan...

For information on all related topics regarding enforcement actions:

https://support.xbox.com/en-CA/help/family-onli...

The enforcement team are the only ones who would have that information. Any information would be listed on the enforcement site or with your appeal decision.

Please quote me the part of the e-mail where it says "physically tampered" because I don't see it. I see catch all terms like modified and tampered which would also imply software modification without the need for hardware mods and I don't see where he refers
to you personally again using catch all terms. I don't see where he flat out says you personally opened up your console and modified it or where he's referring to your specifically.

You can tamper with the xbox via software and not an actual physical attack. Deal with the ban and move on. Be a good user the next time around.

Also, please do not jack someone else's thread. If you must, create your own topic, but you have already been told that your ban will not be reversed.

You do realise console bans don't begin and end with console modification right? Your seal still being in place proves very little.

EDIT: Mou7ain's post is also correct.