Why have I got an Urgent update payment infomatin notification on xboxone?

Nimicas · Feb 15, 2023

My payment plan has recently had card details updated to keep my quarterly subscription active, and has no issues. but today I recieved a notification saying time is running out-updat your payment information. Why have I recieved this? Why is it urgent? My next payment is not due for some time and everything is correct and doesn't need to be changed.

:)

Nimicas

The issue is more will it process my next live subscription period properly?

Nimicas

Payment not due for a while and is on auto renewal, funds are not an issue.

And card doesnt expire for several years.

SwordofWhedon

If you just updated it recently, these warnings go into the queue very early, and leave very late. As long as you know your card is good you're fine.

OpticRJames

Hi, Nimicas. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please check if you have any pending payment that is posted on your account's order history from this link, https://account.microsoft.com/billing/orders.

I also would recommend checking the expiration date indicated for the subscription on your subscription page from this link, https://account.microsoft.com/services/.

OpticRJames

I see If everything is good there then I can assure you that you won't be charged for anything with the current account you are using.

Why have I got an Urgent update payment infomatin notification on xboxone?