Why has xbox blocked my profile photos?

francisco javiercarrera · Feb 19, 2019

Ayer por la noche cambié la foto de perfil y xbox me la quité y no sé por qué me la quitaron, la foto es esta, no veo nada extraño en la foto, no sé por qué me la quitan y También bloqueo las fotos de perfil.

Translation:[Last night I changed the profile photo and Xbox I took it and I do not know why I took it, the photo is this, I see nothing strange in the photo, I do not know why I removed and also blocking the profile photos.]

:)

choppyseize

If it's an enforcement action you should get a notification. It's usually around 24- 72 hours. It could be that you're underage. Any accounts under 18 can't upload customized photos. You can try signing out of the app and back in and see if that helps
too.

francisco javiercarr

And how long am I blocked? that does not put it, do you know it?

WPAK

Web translation:

Yesterday night I changed the profile picture and xbox I took it off and I do not know why they took it from me, the picture is this, I do not see anything strange in the picture, I do not know why they take it from me and I also block the profile
pictures .

Response:

Hi there,

since you mentioned that you are blocked for profile pictures this might be an enforcement action, in that case please see
http://enforcement.xbox.com

Regarding custom images also see this section:
https://enforcement.xbox.com/home/staysafe#topic13

SergioC. ✔️

During the situations that have happened during the week, xbox has taken the measure of not letting the profile photo update, now it has been solved, you can proceed to configure your profile photo.

491b1b7c-7b4e-44c1-b

the photo is the one i use in my microsoft profile which has 1080 x 1080 resolution.

Why has xbox blocked my profile photos?