Why has my Xbox name changed to my mums name she is the account holder

Discus and support Why has my Xbox name changed to my mums name she is the account holder in XBoX Accessibility to solve the problem; Help Why has the log on changed in Xbox it shows my mums name she is the account holder f31122ab-6933-4e76-a608-bfd3d421f383 Discussion in 'XBoX Accessibility' started by Ryan Daburn, Mar 31, 2023.

  1. Ryan Daburn
    Ryan Daburn Guest

    Why has my Xbox name changed to my mums name she is the account holder


    Help

    Why has the log on changed in Xbox it shows my mums name she is the account holder

    :)
     
    Ryan Daburn, Mar 31, 2023
    #1
  2. Georges C. Win User

    Why has my Xbox name changed to my mums name she is the account holder

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Ryan, you are referring to your Gamertag or your account name are two different things, however in both cases they can only be modified by the account owner.
  3. Tezzarrific Win User

    Cant install games from Xbox game pass ultimate on my pc (help)

    your mums account should be on the pc, she then signs in downloads the game, then sign in on your name, go to the xbox beta app, sign out and sign in with your mums account, download game, sign out of xbox beta app and sign in with your name, game should
    work. your account must also be under your mums family section.

    I do this for my kids on their pc's.
  4. JCN71 Win User

    How do I set up an Xbox One to a new Microsoft account without losing all the data?

    I think the notifications are when my nephew goes in and changes some of the settings. His mum did try and go in an change the email account this morning and I got notified by Microsoft that my security settings had been changed and that if I had made
    the changes they would be implemented within a certain time frame. If it wasn't me making the changes then I needed to go in and ensure my security settings were correct otherwise I wouldn't be able to get back into my account. What also happens is that
    when my nephew has made changes and I go into my emails it's got his name showing as the account holder and my emails show his name rather than mine if I try to send one, so I have to go in and change whatever he has set up. I'm not an Xbox expert but can
    only assume that the reason he is changing things is because my name is showing up on his Xbox, which clearly he doesn't want to see?? I know that his mum has added her bank card details to the Xbox info - but it's me who gets all the emails when he has bought
    things so I have to forward them on to her. It's not an ideal situation and I hoped it would be an easy fix to move the Xbox and it's data to a new account - but obviously not.
  5. jaycee67 Win User

    Looking for xbox one friends close to the age of 8

    my daughter is 7, her name is skye and she is looking for a few friends of similar age to play minecraft with, she has a headset to chat with but mum or dad will always be in the room when she is online.feel free to add.

    gamertag is skyepinkypie
  6. davygravy370 Win User

    Why has my account name changed ?

    Also when I tried to change my gamertag it says my old name is in use ?
Thema:

Why has my Xbox name changed to my mums name she is the account holder

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