Why download is restarting from 0% after reaching 99%?

MatBee1 · Mar 23, 2020

Hi everybody!

I am facing this issue: I own an xbox360 and I bought a game on the online store.

When I download it, the bar slowly goes to 99% but then goes back to 0% instead of finishing.

I tried to:

- control that locations of xbox, account and profile match, they match

- interrupt and restart the download

- remove the corrupt download file and restart

- delete cache and marketplace files

- delete profile and download it again

- format memory unit

- download a demo and then the game again, the demo download is fine but not the game

Any other suggestion?

Thanks

(I saw some similar topics but for them the download always stopped at 79%, not at 99%)

:)

Антон Копи�

GUYS I JUST MADE A HASHTAG ON TWITTER. JUST TWEET @XboxSupport WITH #79percentproblem. LET`S GET THEM.

GabrielCarvalho63536

Thanks man, sharing the hashtag right now

AUTHENTICAL3x

Hi, I'm having the same problem, as soon as it reaches 99% it goes back to 0% then after that it does the same thing a few more times and says 'Can't Download Nuketown Zombies'?

Any Solutions?

CEO Arpit Jain

I am also facing same problem my download goes to 99% and then drops to 0% and then stars again and then when it reaches 99% again the download stops and says "Cannot Download" I am also using a wired connection directly through the Modem/Router I even cleared
the cache and then restart my console and downloaded it again but still the same issue.Please someone tell me what should I do ????!!!!!!

FM1337

it gets to 99 and restarts back at 0

Why download is restarting from 0% after reaching 99%?