Why dose my Xbox keep saying passwords wrong when it’s not and everything else is working...

Hello Christina,my name is Oskayra, I will be happy to help you in any way possible.

I am very sorry for what you are going through, doing a search on the internet I found that the independent advisor Ana Rincón has a solution, I will leave her information so that she can find out about the solution.

Taking into account the description of your query, try to log in to your computer but without internet, that is; Disconnect the network cable or disable Wi-Fi as appropriate. Try the old password and the new one.

If it doesn't allow you to log in, start your computer in “Safe Mode with Networking” and use your old and new account passwords to check if it allows you to log in. In the following link you will see the step by step, do not forget to select “From the login screen” or “From a black or blank screen” Start the PC in safe mode in Windows 10.

If it allows you to enter, connect to the network so that your profile password can be updated or in this case create another profile or restore to a previous point, in the following link you will learn how to Restore from a system restore point.

If it does not allow you to enter, it will be necessary to Reset the PC (it is advisable to backup files with a trusted technician to avoid loss of information).

Tell us how the procedure goes, it is very important to help you solve this incident. We remain attentive.

Credits: https://answers.microsoft.com/thread/d1c4d2e5-1cab-4386-9b4b-33a22d2d2237

I hope the information is helpful to you, if not, let me know that I will be happy to continue helping you, good luck and happy day.

Sincerely,
Oskaira.

Hi thanks for the reply just keeps saying I have the wrong password so I changed the password it works on everything but XBOX

So then why am I having an issue getting anything else to work on my xbox one. My internet works with everything else and when I test my internet it says the problem is on the other end.

Ok, the problem was fixed with my Microsoft for my Xbox 360 now it keeps saying the password is wrong (when it is correct) on my Xbox One

I've tried both now and on the website it says that the password is wrong but when I tried to download the profile on to my xbox it says there is a problem with the credentials I'm using to sign in. It would be much clearer if every option I tried said that
the password was wrong but it seems that there are several reasons why this isn't working. And btw I appreciate the help you are providing.