Why don't volume Controls in Side Panel Exist?

Hey there LSCincognito,

These controls only appear if you have a headset connected to the controller. Do you have an Official Xbox Wired headset connected to your controller currently when you check?

Hey, I have those exact headphones too!

When it's plugged into the controller, open the side panel by double-tapping the Guide button, and go down to the cogwheel icon (Settings) to bring up the headset volume settings.

You should see a slider bar for "Headset chat mixer". This balances the game volume and the party chat volume. You typically want this set in the middle at 50% so you can hear both.

Your solution depends on what you are using to connect the headset to your controller.

Firstly - regardless of which set up you are using, make sure you have updated your controller with the latest updates.

Now...

If you are using the "Headset Adapter" then the buttons on the right hand side control your volume settings. The buttons on the left control the Game Volume to Chat Volume ratio. If you don't have this set up correctly you may not be getting the right
volume for your game or your chat. Try pushing on the chat volume button (bottom left) until the game volume dissapears completely. Then push the game volume (top left) up one so you hear the game sound... then adjust the chat volume using the controls on
the right hand side. Once that's comfortable... hit the game volume button (top left) until it's a comfortable game/voice balance.

If you don't have a headset adaptor and are instead using the 3.55mm jack directly in your controller (only newer models of the controller have this) then you can go to the dashboard, hit "left" on the D pad, scroll down to "Settings" and you have volume
sliders available to customise as whatever works best for you.

That's how you sort your volume out.

Here I thought... (which would make sense)

Press LEFT SIDE (controller icon)

then RIGHT SIDE +/- to adjust the Game volume

LEFT SIDE (person icon)

then RIGHT SIDE +/- to adjust the Chat volume

Any chance to up that into the "April" update?

The controller side panels snap on and off quite easily they are designed that way to hide the screws.