Why don't I see a Settings icon but see an empty box on my Xbox Series X?

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

To fix this, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Thanks but it didnt work have a box on the Home screen thats empty but I scroll over it says Settings

You're welcome and thanks for the update, can you please clear your Alternate MAC Address then try again?

Settings > General > Network Settings > Advanced Network Settings > Alternate MAC Address > Clear > Restart.

Yes, I currently own an X Box One X

When does the new X Box series X release this year?

Will it have blue-ray?

I have a 65 inch, 4K television.

Will I see a difference in graphics with the new X Box on my 4K?

Xbox Series X will release Holiday 2020, given Xbox's track record of releasing new consoles, they've usually been around November.

It will have Blu-Ray.

With the Xbox One X, it uses checkerboarding to get 4K resolution, though it's not true 4K, it's what allows the One X to get to 4K,

With the Xbox Series X, it will use true native 4K, you may see that the Series X will look a little better at 4K than the One X at 4K.

The Sky Q box will only be able to see what it is plugged into, in your case its plugged into the Xbox One X.

Why don't you plug the Sky Q box into the TV, let the box "discover" your LG TV, once the Sky box knows what sort of picture it can display then plug the Sky output into the Xbox One X input.