Why don’t I have the vanilla cape yet I qualify for it?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize but the waiting information depends on Mojang. As additional help, I wold recommends reaching out to them to validate your eligibility with the Vanilla Cape.

For your reference, you can check this link: https://help.minecraft.net/hc/en-us/articles/83...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hi SeatalWasTaken, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

In this situation, the best course of action is to contact Support.

I kindly ask you to speak with Minecraft Support.

Please enter this link:

https://help.minecraft.net/hc/request/new

I hope this helps.

Hey Vic, thanks for reaching out for help on the forums. I'm sorry you're dealing with this confusion about the Minecraft Vanilla cape.

From what I gathered, to be eligible for the Vanilla cape, you needed to own both Java and Bedrock on the same Microsoft account before June 6, 2022. Since you bought them on different accounts, unfortunately, you wouldn’t qualify. The cape can’t be transferred between accounts either.

You can find more info about this here:

https://www.minecraft.net/en-us/article/introdu...

I hope this helps you! Let me know if you have any other questions.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this TYSONWASHERE

Sorry to hear that you didn’t received the vanilla cape yet. Don’t worry, if you’re eligible for it you should receive it. But according to Mojang, it can take a while (even a few months)

You can double check this and more here:
https://help.minecraft.net/hc/en-us/articles/83...

“We began rolling out the vanilla cape to eligible players on Wednesday, August 31st. However, these rollouts will continue into the coming months. Once it arrives, the cape should show up in your Dressing Room and Skin Customization menus automatically in both versions of the game. If you don’t see your cape, try refreshing the game by logging completely out and back in.

Note: The vanilla cape may not appear in both versions of Minecraft at the same time. If the cape appears in one game and not the other, give it some time, and it should eventually appear in your other version.”

Hello Jesse, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I understand you didn’t receive the Vanilla Cape yet. I was looking at the related article about this from Mojang, and found something that may be useful to your inquiry:
“Don’t panic in case your reward doesn’t show up right away. Just keep calm and build a dirt house in the meantime!”

They didn’t announce if this program ended, so you may need to be a little more patient.

You can review this information and more by clicking below:
https://www.minecraft.net/en-us/article/introdu...

However, you can try reaching out to Mojang support directly and review the options you may have regarding the vanilla cape.