Why don't I have my doritos gamepass activation email? I'm a new user

Hi John! I'm more than happy to help you!

If I may ask, have you also checked your spam and junk folders just in case, and checked your other email addresses?

If you have confirmed you haven't received any codes, you will need to contact the retailer who is responsible for the promotion. You can submit a request here:

https://contact.pepsico.com/tastyrewards/contact-us or send them a DM on Twitter @DoritosCanada / @PepsiCo

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

You may also check this link for reference:

https://answers.microsoft.com/en-us...ate-code/eacb7c8b-f2d2-4ade-9294-c8c83888b879

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Just a friendly reminder though that there are multiple reports in regards to the same issue, however, there are no official announcements yet from Microsoft which means that we just need to perform troubleshooting steps.

Please check if you can see the subscription as "active" with the correct renewal or expiration date.

https://account.microsoft.com/services.

Once confirmed, repair and reset the Xbox App by following the steps below:

Windows Settings > Apps > Installed Apps > Search for "Xbox" > Advanced Options > Repair > Reset > Restart your PC.

That's great to know, Stikwt! Enjoy playing Xbox game pass games.

I tried those things it didn't work so what ended up doing was canceling the subscription then resubscribing and then that fixed it.

Hello, I put in the code on the Doritos website, and I didn't get an email containing my Xbox Gamepass Ultimate code. It's been 84 hours, and I'm second guessing myself because you said it should take only 72 hours. Please tell me if I need to do extra steps. Thanks!