Why doesn't Microsoft have a system to protect its user's credit card info or acess to...

Discus and support Why doesn't Microsoft have a system to protect its user's credit card info or acess to... in XBoX Accessibility to solve the problem; My nephew came over for Christmas and asked me if he can play on the X-Box before I said yes I made sure that all purchases needed a password. Went... Discussion in 'XBoX Accessibility' started by PierreAlcindor, Jan 5, 2022.

  1. Why doesn't Microsoft have a system to protect its user's credit card info or acess to...


    My nephew came over for Christmas and asked me if he can play on the X-Box before I said yes I made sure that all purchases needed a password. Went through the process and made sue it worked. Next thing I know X-Box or Mircotheif allowed 11 purchases totaling over $150 dollars. If it weren't for my bank I would of never knew this occurred. So I tried to get a refund on a whole bunch of purchases from Roblox and Microsoft denied my request for a refund. So I tried to take off my credit card that's linked with Microsoft to protect myself from future unwanted purchases and there was no option for me to do so. So no I will cancel my x-box gold membership to prevent any unwanted purchases. The last dime they will receive from me go APPLE and Android, Microsoft has outlived it's usefulness. Theives

    :)
     
    PierreAlcindor, Jan 5, 2022
    #1
  2. SO_777 Win User

    Refund request rejected by Microsoft

    Hi TheHooniganTX!

    I really appreciate your help!

    When it happened the first time, I thought to remove Credit Card info is the easiest and solid solution

    then setting protection on profile.

    Now Microsoft Support confirmed on chat that Credit Card info is not there and no way to purchase,

    but it's too late.

    I will never add Card info in the future.

    But I'm looking for anything I can do to fight against Microsoft..

    Thanks for your comment anyway! :)
  3. TechDavie Win User

    Does Xbox One "Factory Reset Default" feature wipe hard drive?

    steve dude, not that i don't appreciate your replies, but you aren't adding any new info.

    Xbox One might encrypt user info eg account and credit card info even if they don't encrypt game and system files. I haven't seen any info on that anywhere.

    The Xbox 360 at one time did not encrypt user info and credit card info and it was relatively trivial for people with requisite knowledge and skills to recover that information after a "Factory Reset Default".

    So my original question still stands. Does anyone else have information / documentation from Microsoft:

    * are user account, credit card info encrypted data on the Xbox One hard drive?

    * does Xbox One "Factory Reset Default" wipe data to some spec?

    thx
  4. GraciousColt740 Win User

    Xbox live

    How much of a credit will I be receiving on my bill for the outages and when will I be getting it?

    How can I trust the credit card info I have given Microsoft when they can't even protect their system from hackers?

    Why have I not heard back from months ago about my screen name being stolen after five months?

    Why does Microsofts customer service suck so horribly?

    Why does Microsoft treat their customers so horribly and make it so difficult to resolve account issues?

    Why does Microsoft charge for xbox live when it's sub par at best?

    I have had nothing but unresolved issues with these profit *** who could care less about the service they provide on every level.

    I can't wait to see the well deserved drop in earnings this quarter.
  5. smileskybird Win User

    Can't use Xbox credit to subscribe to EA Access

    I don't think you keen even use Xbox Credit to renew Gold memberships. May I suggest getting Visa Debit. You don't have to be 18 to get it you can apply if your 16+ and Visa Debit is treated like a credit card just uses money from your account none of this
    ridiculous extra interest % you get with credit cards and is Accepted everywhere Visa is accepted which is pretty much everywhere. And you don't have to have good credit. ANZ NZ and Australia do them. Check with your nearest bank. I can trust Microsoft with
    my personal info the effort they put into protecting your personal info and credit card info. If anything suspicious goes on your bank and Visa will correct it depending on which country you live in you're still protected by your countries laws.
  6. PoppySeven54 Win User

    Well this is a bummer

    lol, why would I not want to add a credit card, then turn around and add a paypal account? Info to access a account i have with my money in it is still being given to xbox. Its just called a paypal account instead of credit card account.
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