why does your hotline suck so bad these days?

Hey there Buck Rogers 007.

Apologies for any frustration. Please understanding that call time scan vary and may be quite a bit longer during service alerts. Your issue should be cleared up by now, but if you're still having issues please let us know

Hey there!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this and I totally understand where you are coming from as I'm a gamer myself. I am here to help.

If I may ask, is your Xbox series S console connected to the internet, wired or wireless?

If wireless, try to connect your console to a wired network connection as part of our troubleshooting steps then check if the download speed works normally.

If the issue still persists, kindly try to perform a factory reset keep my games and apps.

Before you proceed with your Factory reset I just want to inform you that you will only choose Reset and keep my games and apps to make sure your saved data won't be deleted permanently and also all of the accounts that are set as home Xbox will be removed and all signed in accounts will be signed out from the console.

If you’re ready to reset your console to the factory default settings, follow these steps:

Press the Xbox button  to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

On the Reset your console? screen, you'll see three options:

Reset and keep my games & apps. Use this option as your primary choice when troubleshooting. It resets the OS and deletes all potentially corrupted data without deleting your games or apps.

Reference link: https://support.xbox.com/en-US/help/hardware-ne...

I just realized when you mentioned reset you meant factory reset keep my games and apps, my sincerest apologies.

Since you have exhausted all the troubleshooting steps, the only best option now is to have you request a free Xbox series S console warranty repair order. You can request it by signing your account and registering your console serial number here at this link:

https://support.xbox.com/en-US/help/hardware-ne...

Thank you for your understanding and patience. I hope you have a great day!

Kindly If you would have read my whole post i have already done these steps. My xbox has been wired and the issue persists. I reset it yesterday following the steps of a reset keeping saved data and games. Do you have a better resolution that i have not already tried

Why does it suck so bad?....because its internet explorer! Its never been any good.