Why does this keep happening?

I've been trying to redeem a 3 months Xbox Live Gold code for a long time now, but I keep having the same issue. I tried redeeming it on my Xbox One and on the website, but every single time I recieve the same message, even though the system recognizes
the code I'm using: "Something went wrong. Try again". I've already tried looking up the error code, however I've noticed two things: Not a single error code I enter is recognized, and it changes every time I try to redeem my code. The error codes I get
on the console are diferente from the ones I get on the website, but hte message is the same. I've tried redeeming the code during diferent times of the day, but it's all the same. Can anybody help me?

:)

 

Why does this keep happening

Since iv downloaded this game it never goes online.
http://oi58.tinypic.com/2vuxcft.jpg

 

Why does this keep happening

Im also getting it with project spark.

 

Another thing: on my console, and only the console, the following text appears above the error code: XBOS-XboxSubscriptionsInvalidSubscriptionStatus. On the console, I'm using the same account as the one I use here.