Why does the v bucks code is not redeeming?

Hi, FinGill my name is Jose, and I would be happy to help.

To buy V-Bucks, you can follow these steps:

Purchase V-Bucks from the Fortnite store or a trusted retailer.

When you complete your purchase, you will receive a gift card code.

Give the gift card code to your friend.

Your friend will be able to redeem the gift card code in the Fortnite store. Once you redeem the code, the V-Bucks will be added to your Fortnite account.

I hope this information is useful to you and you can give the V-bucks to your friend.

Sincerely
Jose.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Gerard, two important things, does your child play on console or PC?

Were the V-Bucks to be redeemed via Microsoft account i.e. a 25 digit code or directly on the Epic website?

Because if your child plays on PC but redeemed a Microsoft V-Bucks code they will not appear in the game, they will have to login with their account on an Xbox One console and enter Fortnite for them to be validated .

Hi, K K! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.

To clarify, are you referring to an Xbox V-bucks redeemable code, or the V-bucks codes you have to redeem through the Epic Games/Fortnite website?

I'll be looking forward to your reply.
Best regards.

Is it possible to buy digital (through mobile) v buck's codes to redeem for my fortnite.

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

I’m sorry to hear that your V-Bucks have not been claimed on Xbox. If you have redeemed a V-Bucks card through the Fortnite account on the back of the card and used the code generated to add to your individual Xbox account through Microsoft, but the V-Bucks do not show up on your child’s account on Xbox, you can try the following steps:
1. Check if the card was redeemed to the correct account.
2. Check if the V-Bucks are available on the account that redeemed the card.
3. Check if the V-Bucks are available on other platforms such as PC or mobile.

I hope this helps.