Why does the v bucks code is not redeeming?

Hi, FinGill my name is Jose, and I would be happy to help.

To buy V-Bucks, you can follow these steps:

Purchase V-Bucks from the Fortnite store or a trusted retailer.

When you complete your purchase, you will receive a gift card code.

Give the gift card code to your friend.

Your friend will be able to redeem the gift card code in the Fortnite store. Once you redeem the code, the V-Bucks will be added to your Fortnite account.

I hope this information is useful to you and you can give the V-bucks to your friend.

Sincerely
Jose.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Gerard, two important things, does your child play on console or PC?

Were the V-Bucks to be redeemed via Microsoft account i.e. a 25 digit code or directly on the Epic website?

Because if your child plays on PC but redeemed a Microsoft V-Bucks code they will not appear in the game, they will have to login with their account on an Xbox One console and enter Fortnite for them to be validated .

Hi, K K! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.

To clarify, are you referring to an Xbox V-bucks redeemable code, or the V-bucks codes you have to redeem through the Epic Games/Fortnite website?

I'll be looking forward to your reply.
Best regards.

Hi, Tristan! I'm sorry to hear you're having issues with your V-bucsk. No worries, I'm happy to assist you with this today.

Epic support would like to confirm whether you have redeemed the secondary code on the correct Microsoft account.

Login to Epic account

Then go to transaction > V-bucks Card Redemption from the drop down menu

That will allow you to see the v-bucks card redeemed on your account as well as the secondary code.

Login to the account that you see through your Epic account where you redeemed the secondary code at this link below and verify that the V-bucks shows as redeemed:

https://account.microsoft.com/billing/orders

Let me know if you see it is redeemed on to the right account.

Thank you!

Is it possible to buy digital (through mobile) v buck's codes to redeem for my fortnite.