Why does The Microsoft version of Roblox thinks im on mobile even though I play on laptop...

Discus and support Why does The Microsoft version of Roblox thinks im on mobile even though I play on laptop... in XBoX Games and Apps to solve the problem; Although my screen is a touch pad, I dont use it for gaming. It's giving me mobile buttons on the screen (run button, punch buttom, etc) and I cant get... Discussion in 'XBoX Games and Apps' started by FisrtClassGamer, Jun 20, 2023.

  1. FisrtClassGamer
    FisrtClassGamer Guest

    Why does The Microsoft version of Roblox thinks im on mobile even though I play on laptop...


    Although my screen is a touch pad, I dont use it for gaming. It's giving me mobile buttons on the screen (run button, punch buttom, etc) and I cant get rid of them. But on the normal Roblox app from the website I dont have these problems.

    :)
     
    FisrtClassGamer, Jun 20, 2023
    #1
  2. DeniqL Win User

    Why does The Microsoft version of Roblox thinks im on mobile even though I play on laptop and how do you fix this?

    Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Let´s try disabling these options to see if it works

    Right click windows logo >

    Device Manager >

    Human Interface Devices >

    Disable the following: "compliant pen" - "compliant touch screen"
  3. iiLunar Win User

    Why does The Microsoft version of Roblox thinks im on mobile even though I play on laptop and how do you fix this?

    Hi. I tried this on my Touch Pad laptop, it didnt work. Is there any other way i can fix this?
  4. DeniqL Win User

    Microsoft store version of roblox thinks im on mobile.

    Glad to help! If you don't have any more questions and have a moment to rate my support I'd appreciate it Tristan :)
  5. DeniqL Win User

    Microsoft store version of roblox thinks im on mobile.

    Hi,Tristan! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Let´s try disabling these options to see if it works

    Right click windows logo >Device Manager >Human Interface Devices >Disable the following: "compliant pen" - "compliant touch screen"
  6. CarTzy Win User

    Roblox thinks im on mobile?

    Hi Cheese boi1,

    Thanks for bringing your question to the forums. Our focus here is on helping with a wide variety of Xbox product and service-related issues. Most game-specific issues, like what you are describing here, need to be addressed by the developer or publisher through their sites. Let us help you get to the right place.



    For this, the best approach is to Contact Roblox Support.



    As this is out of scope for us on the Xbox Forums, we are going to close the thread. If you still need assistance with an Xbox product or service, feel free to create a new thread. Thanks again for posting your question, and have a great day!
Thema:

Why does The Microsoft version of Roblox thinks im on mobile even though I play on laptop...

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