Why does the cloud gaming website no longer recognize my controller as connected?

Hi S1UP, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you tried to play using a different web browser?

Please, clear your Chrome cache data and try again.

Let me know if it works!

Ok what controller are you using

Hi xbf crystal

my controller is not recognized by windows. I have everything updated, and the bug fixer does not give me any solution. If I go into configuration -> devices -> controller-> controller properties tells me that it is an xbox controller, but the controller
does not recognize it properly because does not respond and the xbox accessories application does not recognize it either. In configuration -> devices appears as a ''controller'' but without being well installed as it is impossible to use.

In conclusion, my pc knows that I connect to the usb an xbox one controller but does not have the driver or the proper update to use it and my xbox tries to update every time I connect to the console but is frozen at 0% or 100% of the update, never ends.

Thank you for your help!

I seem to be having the same problem--I did indeed do a few manual saves that are still present in the Saves file. I was playing when the client wasn't connecting to the Cloud and when it did connect to the cloud again it doesn't recognize that there are
saved games in Outer Worlds anymore, though it does remember my settings. Can I turn off cloud saving or something? Go into an offline mode?

Yes: either Background Downloads, or Cloud Storage syncing your saved games with the cloud. Or a controller connected with the Play & Charge kit... all perfectly normal, as long as the console turns off fully in a little while (or maybe longer if it
is the controller charging).