Why does Starfield keep freezing and crashing to Home Screen?

Since day one I downloaded this game to my Xbox series X, it has been crashing in the same spot. Right after you make your character you head over to the airlock where the tutorial tells you to put your helmet on. The the other character opens the airlock as soon as the door opens the game freezes and crashes.

I have tried saving little by little to make it a little further but it just freezes right away.

I made sure it has the latest update.

I have reset the console

I have power cycle the console

I have unplugged it all day then plugged it back in the next day

I have uninstalled and reinstalled the game numerous times

I have done the rest to factory settings on the console

I have made sure it is in a well ventilated area

I have deleted all saved games and restarted from the very beginning a lot of time

I have even turned the resolution down to the lowest settings

I have also played it offline

I have contacted Bethesda and they sent me a link that led me here

I have also done the report a problem a number of time on the Xbox

All of these fixes have not worked. Any help would be greatly appreciated

Thank you

:)