Why does my Xbox series x keep shutting down while playing or a game crashes

Hi. My name is Kyle and I'm an independent advisor.

Your Xbox may be overheating; It is important to make sure your console is in a cool, well-ventilated place.

https://support.xbox.com/help/hardware-network/console/position-ventilate-console

An Xbox Series X console can be placed either horizontally or vertically. Make sure that you place your console on a stable surface that is well-ventilated, relatively cool, and away from direct heat sources. Don't put other objects on, under, or right next to the console.

My xbox series x is crashing when playing Anny game is started op it freezes after 2 minutes and shuts down can you tell when there will be a fix update for this best regards theis

Just white usually a game will crash, light blinks series x games seem to struggle to play. And sometimes they'll freeze and shut the console down. No error messages though

Hi there,

While I use the series X, I haven’t yet experienced any issues with leaving my xbox on extended times to see if it would shut down due to over heating. Think of it as a PC, as long as it gets air to keep it cool, leaving it on for extended time periods I don’t see why it would over heat. However I wouldn’t recommend it, as it could shut down, never tried. Not saying it will shut down due to over heating, but there’s a chance it could.

I want them to repair the game then from shutting my Series X down and crashing the game and returning me to the Xbox homepage along with the game freezing whilst in a gunfight. Do they need to come look at my Xbox to sort this out ?