Why does my XBox One S keep signing out of my profile?

Neon Jackal · Jul 22, 2017

I am trying to play Sleeping Dogs DE, but when I bring my XBox back up to resume the game, sometimes it will sign me out of my profile. I will sign out, then back in, then shortly after, I'm signed out again. The problem is Sleeping Dogs keeps sending
me back to the log in screen most of the time, which makes me lose all my unsaved progress. It usually isn't much, but it is frustrating having to restart over and over.

Why exactly is my profile signing out? How is it in the 21st century, Microsoft can't make an account that stays signed on, even when a connection loss happens? Could you imagine someone's pc account signing off when the Internet connection is dropped?

This is why I always choose Playstation over XBox as my primary console. My Playstations are capable of allowing me to PLAY MY GAMES even if I lose connection. I have been buying more XBox items, but this whole account business is really turning me off.
What's the point of buying an XBox One X to get 40% more power, when my account may just shut down while I am playing? Will the hardware tell me it can't sign in faster?

:)

PixeBoy199 · Jul 22, 2017

Why does my xbox one s keep signing me out

My xbox one s is up to date, but it still logs me out. How do I fix this?

MiniTen3Beastmo · Jul 22, 2017

Xbox Live

Why does my Xbox 360 keep signing me out of Xbox live everytime i play Black ops 3?????

DENAz666 · Jul 23, 2017

Hi,

Sorry to hear you are having trouble!

There is a troubleshooting support article that might help you with your disconnecting troubles:

Xbox Disconnect Solution

This has a number of checks you can run to find and fix the issue

DENAz666

Hi,

Sorry to hear you are having trouble!

There is a troubleshooting support article that might help you with your disconnecting troubles:

Xbox Disconnect Solution

This has a number of checks you can run to find and fix the issue

Geoffrey11

put your xbox one online then power cycle for 10 seconds then wait for 30 seconds then turn it on or you can power cycle for 10 seconds then unplug your console for 30 seconds then plug your console back in and turn on your xbox one . you also can Remove
and add your Microsoft account

That seemed to work, thank you. Though I am not sure why going online is the fix. Offline, a profile is just so the system knows who you are and can access your saved games. It seems like a connection to the Internet shouldn't matter unless you need to access
Internet features. Either way, thanks for your help...

carseclass

put your xbox one online then power cycle for 10 seconds then wait for 30 seconds then turn it on or you can power cycle for 10 seconds then unplug your console for 30 seconds then plug your console back in and turn on your xbox one . you also can Remove
and add your Microsoft account

SolarZephyr

Thank you so much, Thee Elf! This problem was driving me crazy and what you posted fixed it immediately!!

eG x Thee Elf

Agreed. It's always nice when the individual with the issue posts back with their results and the verified solution at hand so other gamers can be assisted when faced with the same problem.

Why does my XBox One S keep signing out of my profile?