Why does my Xbox one power brick randomly power off when I'm in games like Fortnite but not...

Hello!

Hope you are well. I'll be glad to help you, just remember that you're not talking to a Microsoft employee.

This could indicate a problem with the device, try the steps in this link to reset the power supply.

https://support.xbox.com/help/hardware-network/...

Also check to see if the same thing happens when you plug it into another outlet in your home.

If the problem continues, you will need to seek local technical support, Microsoft no longer offers repair services for Xbox One consoles or power supplies,

Best regards.

My power brick does it.

My friends power brick has started doing it too.

As my console is in my bedroom I don't use instant on because of the noise. When the room is silent the fan can be annoying.

I don't think it can be fixed by a dashboard update as i'm not sure if the console could actually control the fan in the power brick.

If you bought your console from a proper store not an online one and it's still under warranty you could try getting your console exchanged for a new one and hope the power brick is quieter on that one.

Sending the power brick off to MS though just seems a lot of hassle which is why I use energy saving mode instead of getting it fixed.

Hey there .

If you wait, does it eventually change colors? Also, when you power your Xbox One, does it power on instantly or does it power on like it did previously with power saving mode?

Hey and thanks for the answer.

After turning Xbox off, power brick's light stays white whole time. When I turn console on again it starts quickly, just autologging into my account.

I plug the power brick into any outlet first it is orange and then when I plug it into my xbox one it turns off immediately. I received my replacement xbox and that does not work, I am having the same issue. I will now be sending in my power brick.

It is most likely the power brick. It doesn't necessarily have to be a heat problem if it doesn't feel hot. If you hear it churning and whirring to its heart's content then that's a sign of power failure/fan failure. The fan's should never be going "full
blast" unless something was installing that was off a disc or a really big install on the 360. Its not unusual but is a little uncommon for he fans to poop-out like that. My 360 use to due the same thing and when I bought a new power brick from like GameStop,
it stopped sounding atrocious and stopped randomly shutting off.

New power bricks are cheap. Xbox doesn't do servicing on the Xbox 360 anymore. So that may be a telltale sign to upgrade to a One if you haven't yet.