Why does my Xbox one keep resetting the system date to 2019?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

We may just need to perform troubleshooting steps. I have here steps that we can try, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

"1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​"

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

"Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps."

Hey Xbox Fan,

Thank you for reaching out. The latest public update was on 3/5/2019. You can keep track of the release dates as well as basic patch notes on our

Xbox Updates page. Hope this helps!

According to Xbox system update operating system support the latest General Availability Xbox OS is
OS version - 10.0.18363.7194 (19h1_release_xbox_dev_1910.18363.7194.190929-1945)

Release date

10/8/2019 8th October 2019

If unplugging the console and plugging it back in does not correct the ethernet and/or date and time issue you will likely need to have it serviced.

Sept 1, 2014 could be the default date of the xbox, meaning the cmos reset to it's "epoch"., that in connection with a failed ethernet could mean a power spike or system failure. Even if the date does correct, if it keeps setting to the 2014 date you'll
want to get it serviced.

The controller did this the other day and we called support. Support told me to bind the system and controller with the two buttons like on the 360 (did not know there was this button on the one) so after resetting system and binding the controller and system
all was fine until today when it did it again but did not work binding the two but did not reset the system. So my question is why does it keep doing this. I actually getting fed up with this Xbox one we never had these problems with the 360.