Why does my Xbox one controller keep shutting off.

Discus and support Why does my Xbox one controller keep shutting off. in XBoX on Consoles to solve the problem; I recently bought a used xbox one and an extra controller. I turn on the controller which connects to the console but shuts off after about 3 minutes.... Discussion in 'XBoX on Consoles' started by Funnyape123, Apr 5, 2020.

  1. Funnyape123
    Funnyape123 Guest

    Why does my Xbox one controller keep shutting off.


    I recently bought a used xbox one and an extra controller. I turn on the controller which connects to the console but shuts off after about 3 minutes. I have replaced the batteries with brand new ones out of the pack and have tested that they work on my
    second controller. Due to coronavirus i am unable to swap the controller at gamestop. Is there anything i can do to troubleshoot this and fix it myself?

    :)
     
    Funnyape123, Apr 5, 2020
    #1
  2. Funnyape123 Win User

    Why does my Xbox one controller keep shutting off.

    I should also note the controller keeps turning off while also connected to USB. What gives?
  3. MisaelPS Win User

    Why does my Xbox one controller keep shutting off.

    Have you tried by wired? It could be an update problem, go to config>devices and look for your control, search for updates and try again.
  4. Pain130798 Win User

    Why does my Xbox one controller keep shutting off.

    this sometimes happens to me, and i have identified the problem as a batteries brand problem, some brands make batteries a little smaller than the usual size, so if am playing and move the controller with a certain force the batteries move and the controller
    shut off
  5. QUEENMISFITS Win User

    Why does my Xbox one controller keep shutting off.

    Have you checked to see if the controller needs updated?
  6. NaZoooom Win User

    Why does my Xbox one controller keep shutting off.

    Hi Funnyape123,

    Sorry to hear you are having issues, i would suggest you check out this Xbox One Wireless Controller Help
     support page. I would recommend you take a look to see if you need to update your controller :)

    Hope this helps and do let us know how you get on :)
Thema:

Why does my Xbox one controller keep shutting off.

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