Why does my Xbox network not work

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:

Solution 1: Do a power cycle to clear the cache of the console

1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Kindly check if there is a pending system update for the console.

Make sure your console is connected to the internet, and then press the Xbox button to open the guide.

Select System > Settings.

Select System > Updates & downloads.

Under "Updates", you'll see: Console update available. Select this button to begin your update,

Solution 3: You can also try formatting an empty USB drive on your computer to NTFS format and use it to move your game clips and see if that works.

You can check the details from this link as a reference, https://support.xbox.com/en-US/help/games-apps/....

If the same issue persists, other players are experiencing the same issue right now. Although there is no official announcement yet about the issue. Let's wait until it gets fixed, you can also provide feedback about it using the Report a Problem app which you can download by doing the steps below.

Press the Xbox button  to open the guide, and then select Store.

Select Search, and then enter Xbox Report a Problem in the search box.

Choose the app from the search results, and then select Download.

Follow the instructions in the section “Report a new problem” to submit your problem report.

Hello Andrei G,my name is Oskayra, I will be happy to help you in any way possible.

I'm so sorry for what you're going through, it could be due to broken wires, service interruptions, or almost anything else that's not under your control. That said, it's important to know if the problem lies with your Internet provider. For this, check if the Internet light on the modem is working.

It may also be due to a network configuration on the console, see the network configuration on your console to be able to connect to the Internet, it is a very common problem when you try to start with the Internet the first times.

Source:https://www.mundodeportivo.com/urba...stoy-cambio-a-una-red-wifi-pero-no-a-internet

Note: This is a non-Microsoft website. The page appears to provide accurate and secure information. Beware of ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before deciding to download and install it.

I hope the information is helpful to you, if not, let me know that I will be happy to continue helping you, good luck and happy day.

Sincerely,
Oskaira.

Okay, so if this is confirmed, my next question is why does this work? Also, if I wanted to see my detailed network statistics, why not just click that?

Yes, I got what you are saying. But why would there be a difference in 2 identical xboxs that already run on my network?

One works perfectly and the other gets frequent disconnects, does this not suggest that it is not a problem with the network but an issue with the hardware?

Another user suggested I try connecting to a mobile hotspot instead of home's wireless network. Strangely, XBL worked when connected to the mobile hotspot. Why would one Xbox One (X) work on my wireless but the other (original) does not?