Why does my xbox lag and have input delay when I plug a headset into my controller

Hi Bo,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues with your controller where you get input delay when plugging in a headset. You mentioned that you've tried to use a different controller, can you confirm if you had the same issue?

As part of our initial troubleshooting, please power cycle your controller: Press and hold the Xbox button for 5-10 seconds until the controller turns off. Wait a few seconds, and then press and hold the Xbox button again to turn the controller back on.

In addition, kindly make sure that you have the latest firmware updates installed:

Connect the controller directly to your console or Windows device using a USB-C cable (or USB to micro-USB cable for Xbox One controllers).

If the controller works properly with a cable connection, continue to the next step.

If your controller turns on when connected with a cable, try updating the controller firmware:

On a Windows PC, you can do this by installing the Xbox Accessories app from the Microsoft Store, and then connecting the controller while the app is open.

On an Xbox console, press the Xbox button to open the guide and then select Profile & system > Settings > Devices & connections > Controllers & headsets. Select “…” under the controller that you're troubleshooting to check the firmware status.

Regards,

Alvaro

There shouldn't be a delay...I get no delays on audio when running my headset through the controller.

Am curious: Why are you running the speakers through the controller? Would it not be better to run them through the monitor? Far as I know, all monitors without speakers have a 3.5mm headphone/speaker port to plug them in.

Used my brothers brand new Turtle Beach DXL1 headset with my two week old Xbox One and same problem happens. I always play with wired controllers (deceases input lag), so I used the Play & Charge kit cable (a week old) for my Xbox One wireless controller
(two weeks old) every single time I play, which I plug into the back bottom USB slot. (When I use the Play & Charge cable to play, the data transfers over the cable like a wired controller, right?? I remember reading that somewhere) I plug my DXL1 headset
into the DSS2 Surround Sound Processor (both brand new), which plugs into the back top USB slot of my Xbox One. I also love to use chat, however, when I plug in the DXL1 chat cable into the Xbox One Stereo Headset Adapter (also brand new) on my controller,
there is an insane amount of static and white noise through headset speakers. When I unplug the mic, most of the static goes away. If I keep the mic plugged in, but I unplug the Play & Charge kit, then some of the static goes away. What it pretty much comes
down to is I can either choose between having both chat and wired controller but insane static noise, having chat with a wireless controller with less static noise, having a wired controller with no chat with even less static noise, or having a wireless controller
with no chat an having next to nothing of static noise.

When I have both the headset and controller plugged into my Xbox One, am I overloading the power source which is causing the static? Maybe the One cannot handle multiple things plugged into it at the same time (DXL1 Headset + Xbox One Controller)... Or maybe
it is the controller that cannot handle two things plugged into it at the same time (Play & Charge + Stereo Headset Adapter w/ mic). I tried plugging in the DXL1 Headset into my USB Samsung Galaxy Note 3 charger that plugs into the wall outlets instead of
my Xbox One and that seems to mitigate the problem a little bit. Only a little bit though.

I'm going to try another USB to micro-USB cable to use on my controller instead of the Play & Charge cable to see if that will help. If not, then I guess I'll just play with a wireless controller + chat, and charge the controller when I'm not playing. I
don't think the input lag with wireless is that severe, or is it?

Any tips, fixes, suggestions, comments are welcome please, thank you. :-]

im not sure if it's an issue with my controller aging or my new Motherboard's Integrated Bluetooth (MSI MPG x570 Gaming Edge Wifi) that has been causing issues with the response with bluetooth. It takes forever for the controller to connect to my PC, but
when it does connect it either works fine for 5 minutes then has extreme input lag, or it cancels the pairing and I have to reconnect, thus looping to the input lag issue.

now the response issue I'm referring to is that the controller has massive lag in responding to my input or missing my input entirely. an example is me playing Battlefield V and my right stick response is either nothing or a delayed response (0.5 - 2 seconds)
then the camera will pan almost 180 degrees. same thing happens to the ABXY buttons, left stick, and triggers.

I need help in figuring out if I need to buy a new controller or if I should ditch the controller completely.

Thanks.

Even i have bluetooth issue with the same Mobo. Signal is veryy weak.

I recently purchased the Hyper X Cloud 2 headset. This headset comes with an Audio control box that has a USB plug in. However when i plugged it into my Xbox it doesn’t work. I read a couple other questions regarding USB audio inputs and saw mixed
answers. Is there anything i can do to make this work?

Headsets with USBs don't work on xbox. If you have a jack with it you should use that instead. (plugs into controller)