Why does my xbox keep revving and why wont my game install

Hi, YeDUXINI7Y! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry to hear you are experiencing issues installing, Black Ops 3.

If you don't mind, I'd like to ask you a few questions.

- May I ask which Xbox model you are using?
- Have you checked if other disc games present the same issues?
- Besides your TV/monitor, do you have any external devices plugged into your console?

Additionally, could you try power cycling your console and doing the installation again? like this:

• Cancel the installation
• Eject your disc.
• Press and hold the console's power button until it shuts down.
• Unplug your console's power cord for 5 minutes. If you have the original Xbox One, you'll have to unplug the power supply unit from both the console and the outlet.
• Plug the power cord back in.
• Turn your console on.
• Insert your disc.
• Try installing the game again.

I'll be looking forward to your reply.
Best regards.

i have the original yes, and other discs have the same issue, and i do have a keyboard and mouse plugged in.

I have tried installing the game again and will update you further if it does not work.

Thank you

Hi, YeDUXINI7Y! Thank you for your reply and the additional information.

If this is happening with multiple games despite them being clean and not damaged, it might related to a hardware problem.

If possible, I'd suggest checking if this happens even while your mouse and keyboard are not plugged in.

Please let me know if reinstalling works, I'll be looking forward to your reply.
Best regards.

Hey there!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

1. Try to check the storage on your drive by doing this workaround:

Press the Xbox button  to open the guide, and then select the Notifications icon.

See if there are any notifications about low or unavailable hard drive space. Xbox alerts you when you’re running low.

If there’s a notification about low hard drive space, you’ll have to either delete content to free up space or add an external drive.

2. Test you network connection:

A network connection issue can sometimes affect gameplay. Here’s how to test your Xbox connection:

Press the Xbox button  to open the guide.

Select Profile & system > Settings > General > Network settings.

Note Any outages will appear under Current Network Status.

On the Network settings screen, select Test network connection. If the connection test is successful, your console will connect to the Xbox service.

Note If you're prompted to update your console software, select Yes.

3. Try using a different profile

Press the Xbox button  to open the guide.

Select Profile & system, and then select Add or switch.

Select a profile other than the one you were previously using.

If you don’t have a different profile set up on your Xbox, you can create a new profile just for testing purposes, or have a friend load their profile onto your console to test the game for you. For help adding another profile to your Xbox console, see:

Sign in to Xbox

Now restart the game to see if it works correctly under a different profile.

If you can play the game with a different profile, go to Step 6: Remove and re-add your profile.

https://support.xbox.com/en-US/help/games-apps/...

https://support.xbox.com/en-US/help/games-apps/....

I hope this helps.

Best Regards,

Christian.

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with installation problem.

You may follow this guide on this link:

https://support.xbox.com/en-US/help/games-apps/...

In any case, this will not work.

If you are using a hard drive, please remove the hard drive and install the game in the console storage.

If this is a disc game, you may try installing it offline.

https://support.xbox.com/en-US/help/games-apps/...

If none of those steps work, please do a reset on the console.

NOTE: This will remove the profiles on your console, make sure that you remember the email and password to your account.

No data or game saves will be lost doing this, everything is backed up to the cloud servers.

1. Press the Xbox button to open the guide.

2. Select Settings.

3. Select System.

4. Select Console info

5. Select Reset console.

6. Select Reset and keep my games & apps

This will also help sync the data on your console properly.

Try installing again.