Why does my Xbox delete games off it, I am not short on storage nor am I using a external...

My games are on Xbox one console. Everything updates when they need too( auto update)

I downloaded GTA V a week ago.

Got back to playing it today and it's been removed from my console completely

I live very rural and so many internet providers don't come out to my location with fibre and no reception for cell network. So we use a 40gb per month plan through a rural internet provider.

Usure what internet has to do with Xbox deleting my games.

I see, in that case please try to solve the problem by following the following procedures:

1. In your console settings, go to the "Account" section and select the "Delete accounts" option and choose the account in question. This will delete your profile from the console but you will not lose any of its data, don't worry. .

2. With the Xbox on, press the power button on the front of the console for 10 seconds until it is completely off.

3. Unplug the power cord from the console and wait 30 seconds.

4. Reconnect the power cable to your console and turn it on normally.

5. Then add the account back to your console so that all your profile information is downloaded again, it won't take long.

6. Check if the problem persists, if so, please reset your console to its factory settings, keeping your games and applications as follows:

Go to Settings > System > Console Info > Reset Console > Reset and keep games and apps.

This way your console will be reconfigured and you will have to add your account again. No game or application will be deleted, nor will you lose the progress of any game since these are saved in the Xbox Cloud.

Check if the problem persists.

Corruption if you have an inconsistent signal like LTE or 5g or 3g your downloads can become corrupt including updates if they do it would delete corrupted games when you try and open them

It's best to get a more consistent signal 40gigs is nothing in next gem gaming

Hello Alan M, My name is David. I am an independent advisor, happy to help you today.

I understand your frustration. It's really annoying when games are automatically deleted, especially when you don't have an unlimited internet connection.

Based on the information I found, there are several reasons why your Xbox could be automatically deleting games.
Some of the possible causes are:

Corrupted game files: If a game's files are corrupted, the Xbox may delete the game to protect the rest of the system.
Faulty Updates: If a game or operating system update contains bugs, it could cause games to be deleted.
Conflicts with other software: If you have other software on your Xbox that conflicts with your games, it could result in games being deleted.

Here are some additional steps you could try:

Make sure the Xbox app is updated: You can check for updates in the Microsoft Store app on your PC.
Run the Windows troubleshooter for apps and games: You can find it in the Settings app under Update & security > Troubleshoot > additional troubleshooters.

Scan your PC for malware using a reputable antivirus program: Malware can interfere with the Xbox app and cause games to be deleted or corrupted.

Uninstall and reinstall the Xbox app: This will remove any corrupted or outdated files that may be causing the problem.

Best regards.