Why does my Roblox sign in screen keep freezing?

Hi Anymous,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

I'm sorry to hear that you are having trouble with Roblox.



There are several possible reasons why Roblox keeps freezing on your PC, such as outdated graphics drivers, corrupted game files, compatibility issues, or network problems. Here are some steps you can try to fix the issue:

- Compatibility or Driver Issues: Check if your PC's drivers, especially graphics drivers, are up-to-date. Outdated or incompatible drivers might cause freezing or crashing in games.

- Run Roblox as Administrator: Right-click on the Roblox shortcut or executable and choose "Run as Administrator." This can sometimes resolve issues related to permissions.

- Browser Cache and Cookies: Even if you don't prefer using a browser, Roblox might still rely on certain web components. Clear your browser's cache and cookies to ensure there are no conflicting data causing the freezing.

Disclaimer: Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix website issues. Please back up all your personal files first, such as Favorites, to ensure you do not lose data.

- Run Roblox in Compatibility Mode: Right-click on the Roblox shortcut, go to Properties, then the Compatibility tab, and try running it in compatibility mode for an older version of Windows.

- I recommend trying a clean boot which starts Windows with a minimal set of drivers and startup programs. It can be used to determine whether a background service or program is interfering or causing a problem. How to perform a clean boot in Windows - Microsoft Support



These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step.

Since you've already reinstalled Roblox, try checking these other factors. Also, if you notice any error messages or specific patterns when the freezing occurs, that information could help narrow down the issue. If the problem persists, contacting Roblox support might provide more tailored assistance.

I hope these steps help you resolve the issue and enjoy playing Roblox. If you have any other questions, feel free to ask me.

Your Sincerely

| Microsoft Community Support Specialist

Forget his problem, why does my game freeze everytime it gets past the "Press Start" screen :S

My solution is to delete all files in %Temp% unless they are not allowed to delete. After this, my microsoft store version roblox does not freeze any more.

I need help with my xbox, i dont know why but anytime i try to sign on it practically freezes or idk what it does. it just sits on the loading screen forever, but my account works perfectly fine on other peoples xbox. can someone help me out!

The game is geat, but why does it keep freezing, server problems?