Why does my party chat cut in and out

I don't think it's the headphones or Internet because it works perfectly fine in a online game chat. I have tried restarting the Xbox but it didn't work, it also cuts wal not in a game.

Hi there! This is Virginia O.

I understand that you are experiencing issues with party chat.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check your network by going to Settings > Network > Network Status to see if there are any issues with your internet connection.

And the power cycle your Xbox. Hold the Xbox button on your console for 10 seconds until it shuts down. Unplug it for a few seconds, then restart.

Next is to check your NAT type. To do this, go to Settings > General > Network Settings and make sure your NAT type is Open.

If it's Strict, that is the cause of the party chat issue.

Then update your Astro A20 Firmware to make sure that it is properly working.

If the issue persist after performing the troubleshooting steps, kindly try a different connection. If you're using Wi-Fi, switch to a wired connection and then restart your router. Please check if it works.

Thank you for your cooperation.

It's not a hardware issue, the actual party chat cuts out and then disconnects

Hey there Immortal Muff1n! Sorry to hear you've been having communication issues. Let's see what we can figure out! First, can you tell us what router and modem, make and model you're using? Can you tell us what headset you're using? Have you tried all the
steps listed in our sticky on how to
Troubleshoot communicating with other players? Let us know and we'll work from there.

After a couple minutes of perfect connection it all of a sudden cuts out forcing me to have to kick friends out of party then re invite to reestablish being able to talk. Please fix, this is very frustrating. Party chat should never cut out or quit working