Why does my digital copy of fallout 4 keeps crashing or freezing?

Hello @CurtisV., I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps mentioned on the link below:

Troubleshoot game issues on Xbox | Xbox Support

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming

i always have freezing problems and its a digital copy and it happened on my physical copy too which annoyed the hell out of me what the hell is wrong with u turn 10 and playground why does these 2 wonderful games crash alot after a few hours of gameplay
then it starts to freeze and then after a few freezes it crashes

pre ordered Fallout 4 digital copy and still have not got my code for fallout 3

Hi there Eric, thanks for reaching out.

If your copy of Fallout 4 is
crashing or freezing on your Xbox One console, please try those steps to see if they can help.

Did that solve the issue?

Xbox One customers (for both digital and physical copies of "Fallout 4 - Xbox One"): Please note that for the extra pre-order bonus of "Fallout 3," backwards compatibility for Xbox 360 is not available until 11/12. Physical copies of Fallout 4 have the code
for "Fallout 3" packed in-box. For digital copies of "Fallout 4," the "Fallout 3" game code will be delivered separately within 7-10 days to the user’s Xbox Messenger center.