Why does my controller not allow me to continue to the Microsoft privacy policy

HelloBeth W, I am an independent advisor and I will be happy to help you today. My name is Khaji

I understand that you are experiencing issues with your Xbox One controller when trying to accept Microsoft's privacy policy.

Restart the controller: Press and hold the Xbox button on your controller for 5-10 seconds, until the controller turns off. Then, wait a few seconds and press and hold the Xbox button again to turn the controller back on.

Update driver: Make sure your driver is updated to the latest firmware. To do this, you can use the Xbox Accessories app.

Review privacy settings: Verify that your Xbox's privacy settings are set correctly. You can do it from the console or from the Internet page.

Thank you very much for your patience and understanding! If you need anything else, don't hesitate to contact us again.

Microsoft removed the hacker email from my report. Why? Privacy policy? It's been a week since Microsoft support declined to replace the security email on my account. So I decide to expose the hacker email in my report and MS deletes? What privacy
policy will MS do to return my account?

WRONG! Absolutely pathetic that Microsoft does not fix this issue. People are allowed to send hate messages even though i have literally everything blocked on my xbox privacy settings. Instead of giving hateful people a message can not be sent message,
they allow the hate to be sent without any notification to them that they can not send us anything. I think Microsoft does this so they can continue to collect and spy on all people in the world. If the message is not sent then Microsoft can not continue their
spy operation. Disgusting.

1. Why would using my information elsewhere result in a ban? It's MY information. Regardless. I don't care about that I'm using a Microsoft Spreadsheet import. You are part of Microsoft right? Or am I mistaken?

2. Why does that page up there not show achievement data when not signed in and my privacy says allow all.

The quote does not say, protecting your privacy is our policy. That could be, they mean digging into your privacy is our policy, for all you know. IS that clarified