Why does my controller do this?

Discus and support Why does my controller do this? in XBoX Accessibility to solve the problem; My Xbox controller moves the opposite directions and it moves by it self to the right of my screen and it’s unusable. This started just last night when... Discussion in 'XBoX Accessibility' started by Tony_053, Jan 8, 2024.

  1. Tony_053
    Tony_053 Guest

    Why does my controller do this?


    My Xbox controller moves the opposite directions and it moves by it self to the right of my screen and it’s unusable. This started just last night when I was playing Fortnite and it just started going places. I didn’t drop it or anything I was just in the lobby when it started. Please someone reach out to me.

    :)
     
    Tony_053, Jan 8, 2024
    #1
  2. Hoskayra Win User

    Why does my controller do this?

    Hello Tony_053, My name is oskayra and it will be a pleasure to help you.

    I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We don't work for Microsoft.

    Based on the information you have provided, the problem may be with the driver. The controller may be experiencing a calibration issue or there may be a problem with the controller hardware.

    Here are some things you can try to fix the problem:

    Restart the controller. This may fix temporary issues with the driver.

    Calibrate the controller. You can calibrate the controller in Settings > Accessibility > Controllers.

    Update the controller firmware. There may be a new update that fixes the problem.

    If the problem persists you will have to send the controller for repair or buy a new one.
  3. Georges C. Win User

    Why does my controller not work

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Jason, by your description it looks like you are trying to connect your control to a PC, make sure you checked if you have the latest version of Windows installed, at 22H2.

    See which version of Windows 10 you have

    https://support.microsoft.com/en-us/windows/see...

    Updates are often seen as optional.

    Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

    After the updates are made, download the Xbox Accessories App and try to sync the controller first via the USB cable.

    https://apps.microsoft.com/store/detail/xbox-ac...
  4. JudaJEP Win User

    why my control does not work?

    What?, Not. my console is fine.
  5. Francia J. Win User

    why my control does not work?

    That's totally fine and thank you for checking but in this case, we may need to get the console replaced/repaired. You can request a replacement for your controller by signing in to this link and submitting the controller's serial number:

    https://support.xbox.com/help/hardware-network/...

    After you have successfully completed the replacement order the shipping label will be sent to you within 24-48 hours.
  6. JudaJEP Win User

    why my control does not work?

    no, I don't have a computer....
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Why does my controller do this?

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