Why does my account keep locking

FireKillings · Jun 3, 2020

Everything ive done to try and fix it but its still not working

2 step verifacation= didnt work

change password=didnt work

microsoft support=Keep telling me the same thing over and over that doesnt work.

checked my recent sign in’s no one else but me signed in

Submit request = no reply

Other problems

usaage limit exceeded for 8 different phone numbers

the message keeps saying

we seen suspucious activity so we locked your account check you recent sign in’s. Im the only one whos signed in

if my account is locked do they usually unlock by its self over a certain amount of time???

and can i transfer my money on my main account to this one?

and is it possible to transfer all my game data to a different account?

:)

Chobber27

You would have to try, add an alternative email so that later you can make it main and put your data to that new email, otherwise as you say they will continue to block your account.

https://account.microsoft.com/profile/

good night and good luck !

FireKillings

Also why do the people who lock accounts never look at the submit a request forms theres a lot of people who have submitted like 20,000 forms and we never get a reply

FernandoCarvalhoPV

My name is Fernando I'm an independent consultant, I'm happy to help

In the article below there are some steps you can take to protect your account and make sure everything is fine.

https://support.xbox.com/en-US/help/account-profile/manage-account/compromised-account-solution

(Note) The link is in English and may need online translator software

I hope I helped and see you soon.

WattyNuela

Hello HappyPenguin, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I’m sorry to hear your account is experiencing some problems. If your account has been locked, please try taking the following tips into account before unlocking it one more time:

“You can use any phone number to request the security code.

The phone number doesn't need to be associated with your account.

The phone doesn't need to be a smartphone, or connected to the internet, it just needs to be able to receive text messages.

You may have to create a new password.”

You can review this information by clicking below:
https://support.microsoft.com/account-billing/a...

Lastly, I would like to clarify that here in the forums, and we as independent advisors, are not capable of telling why your account has been locked.
However, I can recommend you to review the Microsoft Account Terms of Use: https://go.microsoft.com/fwlink/?LinkID=530144

mr olr

That is the reason then. The terms of service forbid the making of multiple accounts as your activity looks like your trying to avoid bans.

The accounts and console are linked so MS can see when you create multiple accounts within a small time window for the same console. Its unusual behaviour so it gets flagged. Likely the console has been flagged and this is why your accounts keep getting
band.

Gold is also linked to an account not an xbox. There is a very high chance your xbox console has been flagged for some reason, you will likely need to speak with a support person to understand if that is the case.

Why does my account keep locking