Why does microsoft not care about this problem?

I am having a problem with xbox on windows 10 for pc and Microsoft will not help. When I try to play the tournament games or the daily games, the app goes to load a commercial and sends me to a white screen of death. I am then forced to close the xbox games,
reopen it to try again, only to have the same thing happen again. I have tried to get an answer for this problem but I am beginning to think that because I do not pay for the service, and use the free version that nobody gives a S#!+ . can anyone out there
offer a solution?

:)

 

Microsoft Does Not Care About Service

Since the last update to youtube (The one that completely changed the UI for browsing youtube) I have been having numerous problems with the service. 1.) Upon loading, youtube will only load half of the thumbnails for videos and channels, if even that.
2.) Videos will only play about 40% of the time, and usually I have to select the video multiple times back out, then select it again for it to play. 3.) It cant seem to decide what is wrong with the app, I get error messages that range from error codes, to
"Requested video cannot be retrieved" (sometimes after the video has started playing and continues to play with the error message overlayed in front of it) as well as Network Errors. 4.) Upon opening the browse menu displayed at the side of the screen, most
of the time nothing is there or it only partially loads. I have tried completely removing all traces of YouTube from the console and reinstalling the app, and it has yielded no results. I can also say with almist 100% certainty it is not my ISP as everything
else for xbox that requires internet works perfectly fine, as well as everything for every internet capable device in my house. The issues are entirely exclusive to Youtube on Xbox 360. Please help! It has been happening since the update months ago, and I
am fed up!

 

Microsoft Does Not Care About Service

Sorry to hear that you're having issues with Youtube. Unfortunately, Microsoft does not program the apps. That is up to the individual companies. In this case we're looking at Youtube. If you are having issues with the app and deleting and reinstalling
has not solved it you should definitely contact them and let them know what's happening.