Why does it still update but it keeps going back to the try again screen and then back to...

Hello!

I'm an independent advisor and a member of the Xbox Community just like you.

I will be glad to help you.

Could you give me a little more detail about your problem?

Are you trying to update a game or a console?

On which console model are you having problems?

Best Regards.

try another hard reboot but this time unplug the power brick from the console and the outlet for a couple of minutes then while your waiting keep pressing the power button to drain out the remaining power then after a couple of minutes plug everything back
in and power back on and try the game again.

Use this a last resort. try a console reset by going to settings, system, console and updates then select reset console and choose to keep everything. your console will restart and go through a quick set up and you will sign in again. After your back on
the home screen try the game again.

first try doing a hard reset by holding the power button on the front of the console until it turns off then unplug the power brick from the console and the outlet for a couple minutes then plug everything back in power back on and try the game again.

if that doesn't work then reset the console by going to settings, system, console and updates, reset console and choose to keep everything. After that your console will restart and you will go through a quick setup and sign in again. After your back on the
home screen try your games again

try doing a hard reset by holding the power button on the front of the console until it turns off and unplug the power brick from the console and the outlet for a couple of minutes then plug back in and power back on and try the game again. If that doesn't
work...

un-instal and re-install the game and try it again. If that doesn't work...

Reset console by going to settings, system, console and updates, reset console and choose to keep everything. Your console will restart and you will have to sign in again. Once your back on the home screen try the game again.

Thank you for reaching out to me! I am still having problems with the console going back to this screen whenever I reset the console or unplug it, I’m going to be trying an offline update the next time it does this, thank you for the support<3.