Why does it show to purchase mw 2019 pack when I buyed the disc i dont understand, i...

Yes it did work like you said, thank you for the help

Hello lonegamer,

Thank you for posting in the Microsoft Community.

I can see that you are having trouble with your Modern Warfare 2019 pack. It sounds like you installed the game digitally without using the disc, which may have caused some confusion. The disc version of the game requires the disc to be inserted in order to play, otherwise it will prompt you to purchase the digital version. To fix this problem, please uninstall the game from your console and then reinstall it using the disc. This should allow you to play the game without any issues. If you need further assistance, please let me know.

I hope this helps and have a great day.

I bought a hard copy today. I already had downloaded Warzone and when the MW disc is put in the xbox, Warzone opens when you click on the icon for the MW disc.

No install information for MW, I have uninstalled Warzone and attempting to install MW from the hard disc.

Why wouldn't MW install if warzone was already installed? Why didnt the disc trigger the install and updates?

Hi everyone,

I had the same problem. I bought the physical disc of MW after having Warzone for a while. When i inserted the disc it just told me to pay for the MW. Here is what i done to make it work:

Go onto the MW tile on xbox home screen, not the Warzone tile.

Press menu button, go to manage bundle.

Here it should have one pack installed (which is warzone) and 4 ready to install being the MW packs.

Press install all and this should work.

Hello, thanks for the reply. But i buyed the game in 2019/2020 and it isnt from gamepass.

When uninstalled and reinstalled it showed the same error.

I dont know if its windows corrupt file or anything else.