WHY DOES IT SAY MY ACCOUT DOESNT EXIST?

Discus and support WHY DOES IT SAY MY ACCOUT DOESNT EXIST? in XBoX Accessibility to solve the problem; I had to make this new Microsoft account to ask this question. Using my actual Microsoft account which I used to log into Minecraft has logged me out... Discussion in 'XBoX Accessibility' started by OliverC123, Jan 23, 2025 at 11:22 AM.

  1. OliverC123
    OliverC123 Guest

    WHY DOES IT SAY MY ACCOUT DOESNT EXIST?


    I had to make this new Microsoft account to ask this question. Using my actual Microsoft account which I used to log into Minecraft has logged me out of Minecraft. when I go back to sign in using that email it

    1. comes up with the message saying "We couldn't find an account with that username, try another"

    2. I then go and click Create an account with that email and it says " email is already a Microsoft account. Please try a different address"

    i tried looking at how to reset password / recover etc but i need the email for that but it says "email doesn't exist"

    please help why isn't it working and letting me log in

    :)
     
    OliverC123, Jan 23, 2025 at 11:22 AM
    #1
  2. BenjaminMoody Win User

    Error Code 0x87e11388

    Why is this not a major thing....can we talk about this. My XBOX gave me this error code and told me to go to the site for an explanation. Then, XBOX SAYS THE ERROR CODE DOESNT EXIST. HOW IS THIS EVEN A THING, HOW DOES THIS HAPPEN - My mind is honestly
    confused and completely upset
  3. Ventus871 Win User

    Trouble Purchasing Silent Hill Downpour

    Oo then why does it even show up then or why doesnt it say that instead of stuff about my region?
  4. David Trujillo1 Win User

    I am trying to sign in after changing my primary alias email.

    it says its active

    my main problem is on the xbox app as it says my account doesnt exist
  5. byNeizo Win User

    Succes perdu [Translation-lost success]

    I just try, they say my phone number doesnt exist
  6. Smwutches Win User

    Add Money to my existing accout

    You can either just use your credit card to make the purchase or you would need to purchase a prepaid points card/gift card in a store and redeem that card in order to add cash to your Microsoft account.
Thema:

WHY DOES IT SAY MY ACCOUT DOESNT EXIST?

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