Why does it keep telling me to update my info?!?

And another question. Why does it tell me "On 10/28/2013, we'll delete your old security info" and "Once this is deleted, you'll be able to verify your account with info you have access to. If you didn't make the updates, or if you still have access to
the above info." What does "info you have access to" mean? I have access to both my account and my alternate account. Why is it forcing me to delete my old security info? Why the hell are they doing this?

Hi, Amanzz my name is Oskayra, and will be a pleasure help you

You may be currently experiencing discomfort with the discord and xbox services. i have to tell you that a few days ago they experienced a general failure that affected most of their users around the world (including me) so if none of my solutions helped you, you should keep waiting for the services to work excellently again, recently it has been announced that they have solved their problems but there may be certain users who have the problem for a few more days.

Discord Account: Verify that your Discord account is in good standing and doesn't have any restrictions or suspensions.
Xbox Account: Ensure your Xbox account is active and not linked to another Discord account.

Connection Issues:

Internet Connection: Check your internet connection for stability and speed. Discord requires a stable internet connection to maintain the link with your Xbox account.
Xbox Network Connection: Verify that your Xbox is connected to the internet and that your network settings are configured correctly.
Discord App Issues:

App Version: Ensure you're using the latest version of the Discord app on your Xbox. Outdated versions can cause compatibility issues.
App Data: Try resetting the Discord app data on your Xbox. This can sometimes resolve temporary glitches or software conflicts. Go to Settings > Apps > Discord > Advanced options > Reset.

Troubleshooting Steps:

Relink Accounts: Try relinking your Discord and Xbox accounts again. Sometimes, a simple re-authentication can fix the problem.
Restart Devices: Restart your Xbox and your router/modem. This can often refresh the network connection and resolve temporary glitches.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hello MrsGryphon911,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for
your patience while our other team works on a solution.

I guess I need to keep on original post...my apologies won't happen again. why did xbox live customer support tell me to go on these forums and post info here for all to see????

Hello there!

My name is Jonny and I will be the Independent Advisor for Microsoft assisting you today!

First, thank you so much for contacting us regarding your concern. I do look forward to resolving this problem together!

Can you try performing a power cycle on your Xbox?

Go to the Home screen.

Press the Menu button on the controller.

Select Settings.

Go to Sleep Mode & Start-Up

Select Turn Off/ Full Shut Down.

Turn your console back on and see if this issue continues.