Why does it keep reloading my Xbox cloud gaming page when I try to sign in?

Hello Anoneemis Y, my name is Jose, and I'm here again to assist you.

In this case, I have identified a series of solutions for your issue, and I hope they prove helpful. I will also guide you as best as
possible, considering that you are still experiencing problems when trying to sign in to Xbox Cloud Gaming, and the page continues to reload.
You can try the following solutions:

Clear cache and cookies:

In Chrome OS, go to the browser settings.
Select "Privacy and security."
Click on "Clear browsing data."
Choose "Cookies and other site data" and "Cached images and files."
Click on "Clear data."
Disable browser extensions:

Some extensions may interfere with the site's functionality. Try temporarily disabling all extensions and attempt to sign in again.

Check the browser version:

Ensure that you are using the latest version of Chrome OS, and your browser is up to date. Older versions may have compatibility issues.

Incognito mode:

Try signing in to Xbox Cloud Gaming in incognito mode. This will temporarily disable extensions and may help identify if they are causing the problem.

Use another browser:

Test using a different browser, such as Microsoft Edge, to see if the issue persists. This will help determine if the problem is specific to Chrome OS.

Network settings:

Verify that your internet connection is stable. Connection issues can cause constant reloads. Try restarting your router or switching to a faster network.

Xbox technical support:

If none of the above solutions resolves the problem, contact Xbox technical support for specific assistance with your account and configuration. Remember that the experience may vary based on your device's specific settings and the operating system version. If the issue persists, Xbox technical support
will be the best source for personalized assistance.

Technical Support Xbox: https://support.xbox.com/xbox-live-status

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Jose.

I have tried to sign in on two different devices and it doesn’t work on either of them

Hi Anoneemis Y, my name is Jose and it is my pleasure to help you.

I'm sorry that you are experiencing this problem. To understand this error that you are experiencing a little more, I would like to ask you if you have already tried using another device to see if the problem is resolved or if it still persists regardless of the device you use?

Also, as additional information, I would like you to clear your browser's cache and try to enter Xbox Cloud Gaming again. I will be very attentive waiting for your response.

Greetings,
Jose.

Hi Bobby! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Xbox subscription cancellation.

Kindly try to perform the following workarounds:

- Clearing the cache and cookies of your browser.
- Changing browsers.
- Disabling extensions / going incognito or in-private browsing.
- Disconnect from the VPN or Proxy server.
- Use different devices and network services.

Then try canceling the subscription again by signing into account.microsoft.com > services and subscription.

If the issue persists, I highly recommend you reach out directly to Microsoft Xbox Support for further assistance as they have the tools and resources to properly investigate this and cancel the subscription for you on your behalf:

https://support.xbox.com/en-US/contact-us/

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

May you trying accessing the cloud gaming using a different web browser. Also check that your network connection is stable.