Why Does Deep Rock Galactic Keep Crashing?

Dimitris Makridis · Aug 1, 2023

Hello everyone! I have an issue with my pc. For some reason it refuses to run deep rock galactic, even though it has more than enough power to run it. I load up in the tutorial mission from the xbox game pass and it crashes after some seconds. The same thing happens when I run it from steam with directx12. My PC specs are the ones on the table below. I'll also be attaching screenshots of the crash screen.

[PCPartPicker Part List](https://pcpartpicker.com/list/Q4hv6D)

Type|Item|Price

:----|:----|:----

**CPU** | [AMD Ryzen 7 5800X 3.8 GHz 8-Core Processor](https://pcpartpicker.com/product/qtvqqs/amd-ryzen-7-5800x-38-ghz-8-core-processor-100-100000063wof) | $226.68 @ Amazon

**CPU Cooler** | [be quiet! Pure Rock 2 CPU Cooler](https://pcpartpicker.com/product/BVXYcf/be-quiet-pure-rock-2-cpu-cooler-bk006) | $39.90 @ Amazon

**Motherboard** | [MSI MAG B550 TOMAHAWK ATX AM4 Motherboard](https://pcpartpicker.com/product/3Mxbt6/msi-mag-b550-tomahawk-atx-am4-motherboard-mag-b550-tomahawk) | $169.99 @ Amazon

**Memory** | [G.Skill Ripjaws V 32 GB (2 x 16 GB) DDR4-3600 CL16 Memory](https://pcpartpicker.com/product/zc...2-x-16-gb-ddr4-3600-memory-f4-3600c16d-32gvkc) | $74.98 @ Amazon

**Storage** | [Western Digital Black SN770 1 TB M.2-2280 PCIe 4.0 X4 NVME Solid State Drive](https://pcpartpicker.com/product/YV...tb-m2-2280-nvme-solid-state-drive-wds100t3x0e) | $49.99 @ Amazon

**Video Card** | [Gigabyte GAMING OC Radeon RX 6750 XT 12 GB Video Card](https://pcpartpicker.com/product/Rb...-gaming-oc-video-card-gv-r675xtgaming-oc-12gd) | $379.99 @ Newegg

**Case** | [be quiet! Pure Base 500DX ATX Mid Tower Case](https://pcpartpicker.com/product/FCK2FT/be-quiet-pure-base-500dx-atx-mid-tower-case-bgw37) | $109.90 @ Amazon

**Power Supply** | [be quiet! Straight Power 11 750W 750 W 80+ Gold Certified Fully Modular ATX Power Supply](https://pcpartpicker.com/product/9h...ertified-fully-modular-atx-power-supply-bn283) | $135.99 @ B&H

| *Prices include shipping, taxes, rebates, and discounts* |

| **Total** | **$1187.42**

| Generated by [PCPartPicker](https://pcpartpicker.com) 2023-08-01 06:32 EDT-0400 |

:)

Anirban Sarkar1

Hello Dimitris,

I'm Anirban and I'll be happy to help you today.

Try running the game with different settings to see if that resolves the game issue. For example: you can try disabling or enabling some graphics options or lowering it in the game's resolution to see how it goes.

Kind Regards

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

On your hard drive, there is a folder called ''WpSystem'', take ownership of the folder and rename it to ''WpSystem.old'', save and try downloading the game again.

If the problem persists, follow this path, delete everything from the folder, restart your PC and try downloading the game again.

Windows > serviceprofiles > networkservice > appdata > local>microsoft > windows > deliveryoptimisation > cache >

Aboredape

Pyre

Deep Rock Galactic

FFXV Royal Edition

A Plague Tale : Innocence

The_Last_DJ

Hello Seven! I'm Kris and I'd be happy to help you with your question.

Have you tried going through the Microsoft store to see if you can get it that way?

Cap Gustavo

They are addons (offers) for the Free to Play games.

Deep Rock Galactic horewer isn't available for try it by the moment.

Why Does Deep Rock Galactic Keep Crashing?