Why do xbox 360 games always disconnect?

Hi Vicious Dave,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand the inconvenience caused. As per description, your 360 games always disconnect from Xbox live while utilizing Backward compatible games. Let us check on this together and sort this out to assist your concern.

First try re-downloading Gamertag on the Xbox 360 side of things. While in the Backward Compatible game, press the menu and select button simultaneously to bring up the Xbox 360 guide. While in the guide, scroll down and 'Download Profile' to re-enter your Xbox Live information.

If the issue still persists, kindly check and follow some of the steps provided in the articles below.

• Troubleshoot your Xbox 360 network connection | Xbox Support
  

• Xbox 360 network ports and router configurations for Xbox Live | Xbox Support
  
  
  
  
  
• Troubleshoot Xbox 360 connection to Xbox Live | Xbox Support
  
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We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



We will be glad to follow up and help you.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi Vicious Dave,



We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)









Thank you for your understanding.



Kind regards,



Xbox Forum Moderator

Microsoft Community

Well that is strange, because my Xbox 360 has always disabled the guide when playing an Xbox original game. So why yours wasn't doing that, I do not know.

I'm curious about something.

When I'm using an App such as YouTube, the Xbox 360 never disconnects. It works perfectly for hours and hours.

I only get disconnections when playing a game. But this lead to me think about something... is it possible that you get disconnected if your Xbox 360 is NOT using the internet connection?

For instance, YouTube needs a constant internet connection so it's always in use. When I'm playing a game, such as a single player game, I'm not technically using the internet... not co-op, 2 player or anything.

Is this possible? Or is this something that wasn't actually implemented into the Xbox 360?

still having issues with getting disconnected. this is becoming a major pain to always have to reconnect anytime i want to do anything on my 360.