Why do i not own minecraft anymore?

Discus and support Why do i not own minecraft anymore? in XBoX Games and Apps to solve the problem; I have owned my Minecraft app on Windows 11 for around 2 years now, as it came with my PC. Recently, I wanted to play it, but now it says I have to buy... Discussion in 'XBoX Games and Apps' started by Adxm J1, Sep 21, 2023.

  1. Adxm J1
    Adxm J1 Guest

    Why do i not own minecraft anymore?


    I have owned my Minecraft app on Windows 11 for around 2 years now, as it came with my PC. Recently, I wanted to play it, but now it says I have to buy it. Why is this? I only recently experienced this; before that, my Minecraft worked completely fine as if I had the full game. My pc has a 3060ti and a ryzen 7 - it is a pre built and is the reason it came with Minecraft (and windows 11).

    :)
     
    Adxm J1, Sep 21, 2023
    #1
  2. Adxm J1 Win User

    Why do i not own minecraft anymore?

    I never bought minecraft and so it wont be in my transactions, it came already downloaded onto the pc.
  3. Darhyl Amizola Win User

    Why do i not own minecraft anymore?

    Thank you for the clarification!

    In this case, I would highly recommend you reach out to Mojang for further assistance as they have the tools and resources to properly investigate this case. You may contact them using the link below:

    https://feedback.minecraft.net/hc/en-us/requests/new

    Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  4. Darhyl Amizola Win User

    Why do i not own minecraft anymore?

    Hi there! I'm more than happy to help you!

    Based on your description, it might be possible that you are using a different Microsoft account. In order to fix this, you will need to locate the Microsoft account where your Minecraft account was migrated and where your Minecraft license was acquired. Kindly sign into account.microsoft.com > go to Payment and Billing > then Order History.

    From there, check if you can see your Minecraft game. If you found it, use the same account to sign into the Minecraft launcher.

    However, if you can't find the transaction it means that is not the account where your Minecraft was migrated. Try to sign in to your other Microsoft account email addresses and check the Order History for the Minecraft transaction.

    Please take your time and let me know if it works.

    Best Regards,
    Darhyl
  5. jan bakker2 Win User

    how do i fix minecraft launcher

    hey Nilay i cant instal the minecraft launcher anymore do u have an idea why??
  6. Kathy A. Win User

    Why do I not have minecraft anymore?

    Hello,

    Thank you for posting in Microsoft Community.



    We understand that you've trying to access your Minecraft game. It sounds like you've already tried reaching out to various support channels without success. To ensure that your concern will be addressed, we would like to set your expectation. We can assist here with Microsoft account concerns.

    If any case, our conversation led us to the in-game account policy, that was established by the game support team, this, cannot be resolved nor changed by us as this is game policy already.



    To start, accessing your account back.

    • Check if the game is listed on order history if you purchased it through Microsoft Store: Microsoft account | Order history.
    • If you have redeemed or purchase the game through Minecraft Marketplace or third-party store, you may check the Minecraft (minecraft.net).

    If you have account concerns like migration was not associated to the right account. This is discussed by the support articles from the game support. To set your expectations, we do not have tools to check accounts associated to Minecraft.

    Learn more here:

    Account migration last call | Minecraft

    Post-Migration Process FAQ | Minecraft Help



    I apologize for any frustration or inconvenience this has caused you. Please let me know if there's anything else I can do to assist you.



    Sincerely,



    Microsoft Community Moderator
Thema:

Why do i not own minecraft anymore?

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