why do I not any robux on my account after buying it

Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here.

Please confirm on your order history https://account.microsoft.com/billing/orders/ if your Robux purchase was successful.

If so, try to sign out and sign in back from your game or Xbox app.

If it's still within 24 hours, please wait for it as sometimes it could take up to 24 hours.

After 24 hours and you still didn't receive it, please contact Roblox support here https://en.help.roblox.com/hc/en-us

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

you have to buy the robux through the game itself on pc or mac. any robux purchased with a microsoft account go through xbox console only. gift cards for robux for microsoft are for the console only too.

Hi Aiden, my name is Jhon, and will be a pleasure help you

Currently on the roblox website it says the following:

"Roblox gift cards cannot be redeemed on Xbox at this time"

That said, it is something you should take into account. and later I will tell you some things that you should take into account when buying your robux.

1. To buy Robux to use on Xbox
Make sure you are logged into your Xbox Live-linked Roblox account when purchasing Robux, as it is not possible to transfer Robux between your accounts.

2. For Avatar items, if you don't have enough Robux, the item page will appear with an option to get Robux. Selecting this option will take you to the Robux page, where you can select from the available packages.
For items in experience, if you do not have enough Robux, a message will appear with the lowest amount of Robux that still allows you to purchase the item.

3. You can purchase Robux directly at any time from the Robux screen on the main experience screen.

4. You can buy Robux directly from the Xbox Live website.

Information source (credits):

https://en.help.roblox.com/hc/articles/205355400-Aplicación-Xbox-One-comprar-Robux
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I hope the information I gave you has been useful, have a happy day.
Jhon

Not quite helpful.

I used to be able to robux before. This isn't ingame. It's in the app. You cannot use points to purchase on the website.

You can buy robux on PC. On the Microsoft app version. Ive tried resetting etc.

Weridly enough I can buy robux on my other Microsoft account but its not sufficient in credits but I never used it. While when I did buy robux all of the orders went there. Not through my current one.

I didn't get the robux after i signed into my roblox account on my friend's xbox?