Why do I keep getting signed out?

Every time I do something; Dashboard or Launch a game or app I get signed out. I don't know how to fix this.

:)

 

Why do I keep on getting signed out

Every time I put a game in to my Xbox it signs me out of my account, this also happens when I take a game out as well. I have had my Xbox for a couple of years now and it has only just stared to do it.

 

Why do I keep on getting signed out

smiffy,

If you have no problems signing into Xbox Live and 100% without a doubt know your e-mail and password associated with your Microsoft account, try safely deleting your profile, clearing your system cache 3
times, restarting your console, then re-downloading your profile. Just follow these detailed steps:



Sign out of your Gamer Tag Profile:

1) Press the Xbox Guide button in the middle of your Xbox controller and Press the Blue X to
Sign Out



Delete Profile:

1) Press the Xbox Guide button in the middle of your Xbox controller

2) Scroll right and go to the Settings tab, and then select System Settings

3) Select Storage

4) Select the device with your profile

5) Select Profiles

6) Select your Gamer Tag

7) Select Delete

8) Select Delete Profile Only



Clear System Cache:

1) Scroll right and go to the Settings tab, and then select System Settings

2) Select Hard Drive

3) Highlight Hard Drive, and press Y (Device Options)

4) Select Clear System Cache and select Yes

5) Repeat steps 2 thru 4 two more times so that your Cache is cleared 3 times

*NOTE* The cache stores such items as game updates, system update installation packages, and gamer pictures of your friends. Clearing the Xbox 360 cache does not remove your Gamertag, content that you have downloaded, game files,
or console software updates.



Turn off your console and start it back up.

Download Profile:

1) Press the Xbox Guide button in the middle of your Xbox 360 controller

2) On the Home tab, select Download Profile

Let us know if this resolves your problem.

 

Hey there ClopFic!

Sorry to hear about the sign out issue! Let's start with Deleting your Xbox Live profile from the Xbox 360. Before add your profile back to your Xbox 360 console, clear the system cache three times and power off. Once you power back on, sign your Xbox Live
profile back in. Here is a step by step break down with links to the proper support pages:

• Remove your Xbox Live profile from the Xbox 360 (select
  Delete Profile Only)
• Clear the Xbox 360 cache three times.
  
• Power off the console.
• Power back on and
  sign your Xbox Live profile back in.

Post back and let us know if the steps above help you out!

 

Thanks mister that's been happening to me for a mounths, I didn't have to delete my storage just delete my account. But over all thanks!

 

Happy to hear that helped! Game on!

 

Need help with this I don't want to loss my hammer tag and stuff what do I do..

 

Never mind I figured it out thank you a lot for your help it was making me mad everytime it did it I wanted to throw my controller throw my tv lol thank you alot mister beep

 

Hey there Konvick Jr!

Glad to hear that you were able to get the issue sorted! If any issues pop up in the future, please go ahead and create a new thread. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting
steps that you have tried. Thanks in advance!