Why do I keep getting error code 0x89245302

Hello Jose R, My name is oskayra and it will be a pleasure to help you.

I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft and do not have access to any user accounts.

Error code 0x89245302 means there was a problem with the payment process. It can be caused by several factors, including:

Problems with your Internet connection. Make sure your internet connection is stable and you can access the Xbox Store.

Problems with your credit or debit card. Make sure your card is active and has enough funds to cover the purchase.

Problems with your Xbox account. Make sure your Xbox account is active and you have an Xbox Live Gold subscription.

If you have tried all of these steps and you are still receiving the error, you can try the following steps:

Restart your Xbox console. Sometimes a simple restart can solve the problem.

Update your Xbox console. Microsoft releases software updates frequently to fix problems. Make sure your Xbox console has the latest updates installed.

Contact Xbox customer support. If you've tried everything else and you're still getting the error, you can contact Xbox customer support for help.

I hope this information is helpful to you, not in contacting you again.

merry christmas.

Sincerely,
Oskayra.

Hello Jose R, My name is oskayra and it will be a pleasure to help you.

I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft and do not have access to any user accounts.

Error code 0x89245302 means there was a problem with the payment process. It can be caused by several factors, including:

Problems with your Internet connection. Make sure your internet connection is stable and you can access the Xbox Store.

Problems with your credit or debit card. Make sure your card is active and has enough funds to cover the purchase.

Problems with your Xbox account. Make sure your Xbox account is active and you have an Xbox Live Gold subscription.

If you have tried all of these steps and you are still receiving the error, you can try the following steps:

Restart your Xbox console. Sometimes a simple restart can solve the problem.

Update your Xbox console. Microsoft releases software updates frequently to fix problems. Make sure your Xbox console has the latest updates installed.

Contact Xbox customer support. If you've tried everything else and you're still getting the error, you can contact Xbox customer support for help.

I hope this information is helpful to you, not in contacting you again.

merry christmas.

Sincerely,
Oskayra.

This error means that an app cannot install or update. This can be due to an anti-virus or firewall program which is blocking access to the Windows Store for whatever reason. It can also be due to region or time/date being set to a different time.

Go into your anti-virus or firewall settings and make sure that the Windows Store as well as any other pertinent apps have access.

You can also try these steps:

Method 1: Run the app troubleshooter.

download.microsoft.com/.../apps.diagcab

Open that link to run the troubleshooter

Method 2: Disable Proxy Connections and check if you are using a proxy connection, then try disabling proxy and then try to purchase.

a)Open Internet Explorer

b)Click the Tools button, and then click Internet Options

c)Click the Connections tab, and then click LAN settings

d)Uncheck the Use Proxy server

e)Click Apply and Ok to save changes.

Method 3: Check date and time

a)On the start screen type "Date and Time" and open it from the settings option.

b)Correct the date and time if it is wrong as well as the Time Zone.

Method 4: Check Region settings

a)Type "Region" on the Start screen and click "Settings" and hit enter.

b)Under the "Location" tab make sure the region selected is where you are.

Method 5: Reset store cache

a)Right Click the Start screen (bottom left hand corner)

b)Click "Run"

c)Type: "WSReset.exe" and hit enter

Method 6:Check if the issue exists in clean boot.

Follow the steps here to troubleshoot the issue.

support.microsoft.com/.../929135

Note: Once troubleshooting is done please follow "Step 3 :Reset the computer to start as usual" on the article to boot the computer in normal mode.

Hello,

thank you for your reply.

I have tried the hard reset already turning it off etc. I am on Xbox Series X so when I wipe my data keeping games will I still keep my data for example gta online etc? I don’t want to lose any of my game saves so am I able to get the data back?

Hi there!

If you are continuing to experience error code 0x87DD000F, please go ahead and try the following steps:

• Press and hold the power button on your Xbox One for 10 seconds.
• Once your console is powered off, unplug the power cord.
• Wait 5 minutes and then plug in your console.

Give the suggested steps a try and if the issue continues to occur, please let us know. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried.

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Thanks for the feedback.

How do I fix it?