Why do I keep getting billed for Xbox? I never owned an xbox

Discus and support Why do I keep getting billed for Xbox? I never owned an xbox in XBoX on Windows to solve the problem; Why am I getting billed for Xbox? I don't have and never did! fb18a365-d94a-462b-8e2b-8aa376b8b062 Discussion in 'XBoX on Windows' started by Linnea Humphrey, Aug 30, 2022.

  1. Why do I keep getting billed for Xbox? I never owned an xbox


    Why am I getting billed for Xbox? I don't have and never did!

    :)
     
    Linnea Humphrey, Aug 30, 2022
    #1
  2. JosefLBohorquez Win User

    Why do I keep getting billed for Xbox? I never owned an xbox

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Linnea

    Just to confirm, if you go to your Microsoft account subscription tab. Are you able to see an active subscription or not at all?
    https://account.microsoft.com/services

    In case you have more than one email address please check on each one.

    If you don't find anything, in these situations the best option is dispute the charge with your bank and ask them for a refund.

    Because it seems that someone is using your payment information without your knowledge/authorization
    To avoid this situation again, I can advice you too ask them to give you a new card and delete the old one
  3. ShaneSt.Louis Win User

    i left my gamertag singed in on my friends account and now all my saved data is gone

    why do people keep their accounts on a friends xbox.... its just stupid.... then they complain they cant get on their account and then wonder why... never trust putting your account on anyone elses xbox but your own!
  4. Smwutches Win User

    I keep getting billed!?

  5. Hoskayra Win User

    Why do I keep getting prompted to activate reoccurring billing?

    Hello Keith T, my name is Oskayra, and I will be happy to help you.

    Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

    I'm very sorry for the problem you're going through. I was researching Xbox Support regarding this problem, and I found this article (https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/cancel-recurring -billing-or-subscription#:~:text=You can%20cancel%20your%20subscription%C3%B3n%20a, until%20the%20date%20of%20expiration%C3%B3n) that give the following clarification to the problem:

    "Turning off recurring billing will stop future charges for a subscription and give you its benefits until the expiration date. You can also unsubscribe immediately and receive a refund, however, not all subscription charges can be refunded."

    As you can see in the previous article, it is most likely that it keeps asking you to reactivate billing because you are enjoying some temporary benefits of the subscription you canceled. And when the expiration date arrives, those benefits will disappear. Therefore, the system reminds you to reactivate periodic billing.

    Information Source (Credits): https://support.xbox.com/help/subsc...recurring-billing-or-subscription#:~:text=You can%20cancel%20your%20subscription% C3%B3n%20a,until%20the%20date%20of%20expiration%C3%B3n

    Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

    Sincerely,
    Oskayra.
  6. OrcaAmity Win User

    Just Cause 2

    Also because of this happening again, now it wants me to download my Xbox 360 profile to my Xbox One and it gets a certain point in downloading and I get an error saying I can't do it at this time. Why do I need to download my profile when I never had to
    before? Now I can't play any Xbox 360 games in my Xbox One now because of this typical annoying garbage that keeps on happening. I get issues with RDR as well where it keeps asking me at times if I own the game when my disc is in my Xbox One.
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Why do I keep getting billed for Xbox? I never owned an xbox

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