Why do I have to reset my Xbox everytime I use it??

Lethalizer Of Gilead · Feb 11, 2024

Starting about 3 months ago, every time I turn on my series X, there is audio (I can hear the controller navigating the home screen), but there is no video until I perform a reset of the Xbox, at which point it re-boots and starts it starts up fine with crystal clear video too.

When I turn on the Xbox the next day....audio but no video....reboot the xbox.....and it starts up fine with audio and crystal clear video. It does this every time I use it now, when it didn't for the first year I owned it.

I don't mind doing it, but my kids and wife don't really understand how to do this workaround and plainly said, they shouldn't have to.

I own a 2nd Series X that had never had this problem and I have no idea what could be causing this.

:)

The_Last_DJ

Hello Lethalizer O! I'm Kris and I'd be happy to help you with your question.

Sorry to hear you are having an issue with your Series X. When you are resetting it, I presume you are turning it off and then turning it on again?

Does this do the same thing on other TV's? I expect it does but thought I would check.

To rule out software, have you reset the console keeping apps and games by going to Settings > System > Console Info > Reset Console.
Choose the option Reset and keep my games & apps.

NewBlacksmurf

Don't confuse the # of servers with the developers decisions to use these servers.

Updates will always come during non-peak time intervals. Downloading a game is mostly "your" connection speed and "your ISP+ router/modem "

Playing online is great but subject to how a developer sets up. All but two games run on a non-Xbox server (cloud based gaming) so considering most developers do not have hundreds of servers placed worldwide....you might experience bad or terrible Internet
experiences.

Not excusing the Xbox live issues lately but most of what's being talked about about is on the developers and the customers...not Xbox.

specific to resetting your Xbox One for updates...either a setting is wrong (like an external HD is off or in a mode that prevents updates) or a faulty system.

Some games don't auto update based on how the game or patch is implemented....lots of variables apply.

NewBlacksmurf

When did the update go pubkic in your region?

DeltaSnipezor

still having this, official response would be great.

NewBlacksmurf

So you're saying when you launch the game there is not a prompt?

Then how did you know the update was available?

Why do I have to reset my Xbox everytime I use it??